Want to cancel your RISE subscription? You’re not alone. RISE is a popular sleep and energy tracking app that helps you understand sleep debt, energy levels, and daily rhythms. Many people try the free trial and later decide the paid plan is not the right fit.
The process is simple once you know where to look. Canceling works the same way whether you signed up through the App Store, Google Play, or the RISE website. Just remember one key point: deleting the app does not stop billing. You need to cancel the subscription itself.
This guide gives you the exact steps, what happens after you cancel, and how to handle refunds or unexpected charges.
What Is RISE and How Does Billing Work?
RISE by Rise Science tracks your sleep need, sleep debt, and personal energy schedule. It works with data from Apple Health, Google Fit, or wearables like Apple Watch, Oura, or WHOOP. You get features such as a smart alarm, sleep sounds, habit reminders, and personalized tips.
Most plans start with a free trial (often seven days). After that, common options include a yearly plan around $69.99 or monthly billing. A lifetime membership is sometimes offered during special sales. Subscriptions renew automatically unless you cancel.
Charges may appear on your statement as “RISE SLEEP,” “RISE SLEEP APP,” “Rise Science Inc,” “apple.com/bill,” or “GOOGLE*RISE.” Check your bank or card statement and confirmation emails to see how you originally paid.
How to Cancel RISE Subscription (Main Method That Works for Everyone)
The easiest way starts inside the RISE app. This works for App Store, Google Play, and website subscriptions.
- Open the RISE app.
- Tap your Profile icon in the top right corner.
- Tap Subscription.
- Tap Cancel Subscription Renewal.
What happens next depends on how you signed up:
- App Store or Google Play users get redirected to their device subscription settings. Follow the prompts to confirm.
- Website users confirm the cancellation right in the app.
After you finish, you keep full access until the end of your current billing period. No new charges will appear after that date.
Cancel Directly Through Apple (iPhone or iPad)
If your subscription shows in Apple Settings, you can cancel without opening the RISE app.
- Open the Settings app on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Find and select RISE.
- Tap Cancel Subscription and confirm.
You may need to scroll to see the cancel button. Once done, the subscription stays active until the current period ends.
On a Mac, go to System Settings, click your name, choose Media & Purchases, then manage subscriptions.
Cancel Directly Through Google Play (Android)
- Open the Google Play app.
- Tap your profile icon.
- Tap Payments & subscriptions, then Subscriptions.
- Find RISE and tap it.
- Tap Cancel subscription and follow the prompts.
You can also start from inside the RISE app (Profile → Subscription → Cancel Subscription Renewal) and get sent to the same Google Play screen.
Cancel a Website Subscription
Website subscriptions do not appear in the App Store or Google Play lists. Manage them only through the RISE app using the main steps above (Profile → Subscription → Cancel Subscription Renewal). Confirm when asked.
If you cannot log in, submit a support request through the official RISE help center with the email linked to your account.
Important Warnings Before You Cancel
Deleting the RISE app does not cancel your subscription. Billing continues until you complete the cancel steps.
Deleting your RISE account also does not stop charges. Cancel the subscription first, then delete the account if you want (Profile → Delete account). Account deletion is permanent and removes your sleep history.
Some people end up with two subscriptions by accident (one from the website and one from the App Store or Google Play). Canceling one leaves the other active. Check both places to be sure.
What Happens After You Cancel
You keep full access to all RISE features until the last day of your paid period or trial. After that, the subscription does not renew and you will not be charged again.
Your sleep data stays in the app until you delete the account. Export anything you want to keep before removing the account.
How to Request a Refund
Refunds depend on where you paid.
App Store (iPhone): Apple handles these. Go to reportaproblem.apple.com or the Apple support refund page, find the RISE charge, and request a refund. RISE cannot process App Store refunds.
Google Play (Android): Use Google’s refund process through the Play Store or Google support. RISE cannot process these either.
Website purchase: Submit a request through the official RISE support form. Include the email tied to your account. The support team reviews it and replies.
Act quickly. Refund decisions rest with Apple, Google, or RISE support based on their policies.
Common Reasons Charges Continue and How to Fix Them
- You deleted the app but never canceled. Solution: Follow the cancel steps now.
- You have two active subscriptions. Solution: Cancel both the store version and the web version.
- A failed payment is still retrying (dunning). Canceling stops future renewals but may not stop retries on an overdue charge. Contact RISE support if this happens.
- You canceled after the renewal already processed. Access continues to the end of the period, but the charge stands.
Check your email (including spam) for confirmation after canceling. Take screenshots of the cancel screen for your records.
Practical Tips for a Clean Cancellation
Cancel at least 24 hours before the trial or renewal ends if you use Apple. Note your renewal date from the subscription screen or confirmation email.
After canceling, watch your bank statement for one full cycle. If a charge appears that should not, contact support with your cancel confirmation.
For future trials, set a calendar reminder a couple of days before the trial ends. Prefer App Store or Google Play billing when possible for easier management.
FAQs About How to Cancel RISE Subscription
Q: Does deleting the RISE app cancel my subscription?
No. Removing the app leaves the subscription active. You must cancel through the app or your device’s subscription settings.
Q: Will I lose access right away after canceling?
No. You keep full access until the end of your current billing period or trial.
Q: What if I cannot find RISE in my Apple or Google subscriptions?
It is likely a website subscription. Cancel it inside the RISE app under Profile → Subscription.
Q: Can I get a refund after canceling?
It depends on where you paid and the timing. Use Apple or Google for store purchases. Use the RISE support form for website purchases.
Conclusion
Canceling your RISE subscription takes just a few taps inside the app or your device settings. Start with Profile → Subscription → Cancel Subscription Renewal, confirm the steps for your platform, and you are done. You keep using the app until the current period ends, and future charges stop.
Follow the steps in this guide, keep records of your cancellation, and check your statements afterward. If anything looks off, the official RISE support form is ready to help. Taking these actions today keeps your billing clear and simple.
Disclaimer: This article is for general information based on official RISE Science help center guidance available at the time of writing. Subscription terms, prices, refund rules, and processes can change. Always follow the current instructions inside the RISE app or on the official help site. This is not financial or legal advice. Contact RISE support, Apple, or Google directly for your specific account.
