How to Cancel iScanner Subscription on iPhone [Step by Step]
iScanner is a PDF document scanner app from BP Mobile LLC. The download is free. Premium, often labeled iScanner Pro, unlocks extra editing, OCR, export, and storage tools.
On the U.S. App Store, listed prices commonly include weekly plans around $3.99 to $4.99, monthly plans around $9.99 to $12.99, and other Premium or storage SKUs. Some plans start with a short trial, often three days.
If you subscribed inside the iPhone app, Apple bills the plan to your Apple Account. The charge usually shows as Apple or iTunes, not a separate “iScanner card.”
Deleting the app does not cancel an active subscription. This guide shows how to cancel iScanner on iPhone, stop auto-renewal, and ask Apple for a refund if you need one.
What Is iScanner and How Billing Works
iScanner lets you photograph paper, clean up the scan, and export a PDF. The free app still scans. Paid plans remove limits such as watermarks, extra export formats, and larger cloud storage.
An iPhone in-app purchase is tied to the Apple Account that confirmed it. Official app terms say Apple manages that billing. iScanner cannot turn off an App Store plan for you.
If you bought on iscanner.com instead, that plan lives in your iScanner website account. You will not see it in iPhone Settings. Check your receipt first.
Subscriptions auto-renew. App Store listing text says renewal can process 24 hours before the period ends. Official terms say you must cancel at least 24 hours before the trial or paid period ends to avoid the next charge.
How to Cancel iScanner on iPhone
This is the official path for an App Store plan.
- Open the Settings app.
- Tap your name at the top.
- Tap Subscriptions.
- Tap iScanner.
- Tap Cancel Subscription. Scroll if you do not see the button right away.
- Confirm.
If you see a red expiration date and no cancel button, the plan is already set to end. It may still sit in the Active list until that date.
You can also manage plans in the App Store app: tap your photo, tap Subscriptions, then iScanner. On the web, use apps.apple.com/account/subscriptions or account.apple.com with the same Apple Account.
Apple applies the cancel to every device signed in with that Apple Account. If Family Sharing bought the plan, the family organizer or the purchasing Apple Account has to cancel.
How to Stop a Free Trial Before It Converts
A trial still becomes a paid plan if auto-renew stays on.
- Open Settings, tap your name, then Subscriptions.
- Tap iScanner before the trial end date.
- Tap Cancel Subscription and confirm.
- Check that the screen shows an expiration date, not a renew date.
Do this at least 24 hours before the trial ends. Waiting until the last hour can miss Apple’s renewal window.
How to Cancel a Website iScanner Plan
Website purchases do not appear in iPhone Subscriptions.
- Sign in to your iScanner account on the website.
- Tap your account name in the upper right, where your email shows.
- Open Subscriptions.
- Click Cancel next to the active plan.
Official website terms use the same 24-hour rule. Canceling applies to the next period. You keep paid features through the current term.
What Happens After Cancellation
Canceling turns off auto-renew. Official app terms say you keep Premium features for the rest of the period you already paid. After that date, the app can fall back to free limits.
Your scanned files stay on the phone unless you delete them. Canceling billing is not the same as wiping documents.
Deleting the iScanner app or your iScanner account does not stop Apple billing. Official terms say the store subscription stays active until you cancel it in Apple settings.
How to Request a Refund
Cancellation and refunds are separate. Turning off auto-renew does not automatically repay unused days.
If Apple billed you
- Go to reportaproblem.apple.com.
- Sign in with the Apple Account on the receipt.
- Choose Request a refund.
- Select the iScanner charge and submit.
Apple reviews each request. Official iScanner app terms point iOS refunds to Apple’s process, not a guaranteed company refund.
If you paid on the website
iScanner’s website refund policy says those plans are generally non-refundable. It describes a review window of 7 days for weekly plans and 14 days for monthly or longer plans, counted from the purchase or latest renewal. Use Contact Us in the website account, or email support, and include the date, amount, and last four card digits.
Do not send a full card number.
How to Contact Support If You Cannot Find the Plan
Search email for “receipt from Apple” or “invoice from Apple.” The receipt shows which Apple Account paid.
If iScanner is missing from Subscriptions, try that other Apple Account. A family member may need to cancel if they bought it.
For app questions, official terms list support@bpmobile.com and the iOS support form at iscannerapp.com/scanner/support. The App Store trader listing for BP Mobile LLC also shows +1 786-377-5736. Support can help with the app. It cannot cancel an Apple subscription for you.
Common Cancellation Problems and Solutions
You deleted the app and still got billed.
Open Settings, then Subscriptions, and cancel iScanner there.
The charge says Apple, not iScanner.
That is normal for in-app purchases. Match the amount in purchase history or reportaproblem.apple.com.
You canceled inside the app and the plan renewed.
iPhone plans must be canceled in Apple Subscriptions. In-app buttons should open that screen. Confirm the Apple page shows an end date.
You bought on the website and iPhone Settings is empty.
Cancel on iscanner.com, not in Settings.
Several iScanner lines appear.
Storage add-ons and Premium can be separate. Cancel each one you do not want.
Tips to Prevent Future Charges
Cancel during the trial if you only needed a test scan. Do not wait for the first paid week.
Save a screenshot of the canceled plan and the expiration date. Check Subscriptions again the next day.
Watch for a new trial if you reinstall the app. A different Premium SKU can start a new auto-renew plan.
If you only need basic scans, the free version may be enough after the paid period ends. Notes, Files, or Continuity Camera can also capture documents without a third-party plan.
FAQs About How to Cancel iScanner Subscription on iPhone
Q: Does deleting iScanner cancel the subscription on iPhone?
No. Official terms say removing the app or deleting your iScanner account does not cancel store billing. Cancel in Settings, then you can delete the app.
Q: How close to renewal can I cancel?
Official terms say at least 24 hours before the trial or current period ends. The App Store listing also says the plan can auto-renew 24 hours before expiration.
Q: Will I keep Pro features after I cancel?
Usually through the date you already paid. After that date, free limits apply.
Q: Can I get my money back from iScanner?
iPhone charges go through Apple’s refund form. Approval is not guaranteed. Website charges follow iScanner’s separate refund policy, which is limited.
Conclusion
The practical way to cancel an iScanner subscription on iPhone is Apple Settings. Open your name, tap Subscriptions, select iScanner, and turn off auto-renew at least 24 hours before the next charge.
Then confirm the plan shows an expiration date and watch the next Apple receipt. If a charge still posts, use the receipt to check the Apple Account and request a review at reportaproblem.apple.com.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
