If you signed up for Momo AI (the AI photo and video maker app) and want to stop the recurring charges, this guide shows you the exact steps. Momo AI lets users create and edit photos and videos with artificial intelligence tools.
Subscriptions are usually weekly or yearly and renew automatically. The cancellation method depends on whether you bought it through the App Store, Google Play, or the website. Canceling turns off auto-renewal while you keep access until the end of the current paid period.
Quick Answer
If you subscribed through Apple, go to iPhone Settings → your name → Subscriptions → Momo → Cancel Subscription. On Android, cancel in Google Play Store under Subscriptions. For website purchases, use the Stripe Customer Portal link from your confirmation email or email support@momoai.co. Cancel at least 24 hours before the next billing date.
What Is Momo AI?
Momo AI is a mobile app that uses artificial intelligence for photo and video editing and generation. Users can create images, apply effects, and generate content with various models.
Premium features require a subscription, often offered as weekly or yearly plans. Billing is handled by Apple, Google, or directly through the website depending on where you signed up.
Why People Cancel Their Momo AI Subscription
Common reasons include:
- The subscription cost no longer fits the budget.
- Features or results did not meet expectations.
- Preference for free AI tools or another app.
- Desire to stop automatic renewals.
You can cancel at any time. Acting before the next billing date prevents an extra charge.
How to Cancel Momo AI Through the Apple App Store
This is the most common method for iPhone and iPad users.
- Open the Settings app.
- Tap your name at the top.
- Tap Subscriptions.
- Find and select Momo (or Momo AI).
- Tap Cancel Subscription and confirm.
You keep access until the end of the current billing period. Deleting the app does not cancel the subscription.
How to Cancel Momo AI Through Google Play
If you subscribed on Android:
- Open the Google Play Store app.
- Tap your profile icon.
- Tap Payments & subscriptions → Subscriptions.
- Select the Momo subscription.
- Tap Cancel subscription and follow the prompts.
Uninstalling the app alone does not stop billing.
How to Cancel a Website Purchase
If you subscribed directly on momoai.co:
- Check the confirmation email you received after purchase. It usually includes a cancellation link or a Stripe Customer Portal link.
- Log into the Stripe portal to manage and cancel the subscription.
- Or email support@momoai.co with your account email and a clear request to cancel.
Cancel at least 24 hours before the next billing date.
How to Contact Momo AI Support
Email support@momoai.co (or info@momoai.co).
Include the email address linked to your purchase and a request such as “Please cancel my Momo AI subscription and confirm no further charges.”
Ask for written confirmation. Support cannot cancel App Store or Google Play subscriptions on your behalf because those are managed by Apple and Google.
What Happens After You Cancel
Auto-renewal stops. You keep access to Premium features until the end of the period you already paid for.
Subscription fees are generally non-refundable once the period has started, except under limited conditions for website purchases (usually within a short window and with low usage). For App Store or Google Play purchases, request any refund directly through Apple or Google.
Practical Tips for a Smooth Cancellation
- Cancel at least 24 hours before the next billing date.
- Use the same Apple ID or Google account that made the purchase.
- Save a screenshot of the cancellation confirmation.
- Check your bank or card statement after the next expected billing date.
- If charges continue after a confirmed cancellation, contact your bank or payment provider.
These steps create a clear record.
Common Mistakes to Avoid
People sometimes run into these issues:
- Deleting the app and assuming billing stops. It does not.
- Looking only inside the app for a cancel button when the subscription is managed by Apple or Google.
- Waiting until the renewal day.
- Using a different email or account than the one that made the purchase.
Always cancel in the correct place (App Store, Google Play, or website portal) and keep the proof.
Alternatives After Canceling
Once the subscription ends you can still create content with:
- Free AI photo and video tools available online.
- Built-in device editing features.
- Other paid apps that offer one-time purchases.
- Free community or open-source AI generators.
You stay in control of cost and features.
FAQs About How to Cancel Momo AI Subscription
Q: How long does it take for the Momo AI cancellation to stop charges?
When canceled through Apple or Google at least 24 hours before renewal, future charges stop. Access continues until the end of the current period. Always verify on your next statement.
Q: Can I get a refund after canceling Momo AI?
App Store and Google Play refunds are handled by Apple or Google. Website purchases have limited eligibility (usually within a short window and low usage). Contact the relevant party promptly.
Q: What if I cannot find the Momo subscription in my App Store or Google Play list?
The subscription may have been purchased on the website. Check your email for a Stripe or confirmation link, or email support@momoai.co with your purchase details.
Q: Does uninstalling the Momo AI app cancel the subscription?
No. You must cancel through Apple Settings, Google Play Subscriptions, or the website portal. Uninstalling only removes the app from your device.
Conclusion
Canceling your Momo AI subscription is straightforward once you know where you bought it. Use Apple Settings or Google Play for store purchases, or the Stripe portal / email support@momoai.co for website purchases.
Cancel at least 24 hours before the next billing date, save the confirmation, and check your statements afterward. These simple steps stop future automatic charges and put you back in control of your account and budget.
Disclaimer: This article provides general information based on Momo AI’s published refund and cancellation policy, App Store guidance, and common user experiences as of the current date. Processes, contact details, and policies can change. Always verify the latest steps directly in your device settings, the Stripe portal, or with support@momoai.co using the email linked to your purchase. This is not financial or legal advice. For personal billing issues contact Apple, Google, the company, or your payment provider.
