How to Cancel JustFab Subscription? [Step by Step]
You joined JustFab for the stylish shoes and that tempting intro offer, only to watch a recurring $49.95 charge appear on your statement month after month. If you are ready to cancel JustFab subscription and stop the automatic billing, you came to the right place.
Canceling is straightforward when you follow the right steps. This guide walks you through skipping a month to avoid the next charge, fully canceling your VIP membership online or by phone, and what to do if you already got billed.
Why JustFab Keeps Charging Your Card
JustFab runs on a VIP membership model. Once you sign up, the company charges $49.95 on the 6th of each month unless you skip by the 5th.
That charge unlocks a VIP Credit worth up to $80, special pricing, and other perks.
Many people sign up during a low-price intro offer or “first pair” deal and later realize the membership continues automatically.
The good news is you can stop the cycle anytime with no cancellation fee.
Quick Option: Skip the Month to Avoid the Charge
You do not always need to cancel fully. Skipping the month stops the $49.95 charge while keeping your membership active for future shopping at VIP prices.
Here is how to skip easily:
- Log into your account at justfab.com between the 1st and 5th of the month.
- Look for the “Skip the Month” button on your boutique or account dashboard.
- Follow the prompts to confirm the skip.
- You will receive an email confirmation that the month is skipped and no charge will process.
You can skip as many months as you like. This option works great if you still like browsing but do not want monthly billing right now.
How to Cancel JustFab Subscription Completely
When you are ready to end the membership for good, JustFab lets you cancel online or by phone. There is no fee and the process usually takes just a few minutes.
Best online method: Use live chat
Live chat is available 9AM to 9PM Eastern Time. Log into your account, open the chat from the help or account section, and tell the agent you want to cancel your VIP membership today. Have your account email or order number ready. Ask them to send a confirmation email right away.
Phone option (available 24/7)
Call JustFab customer service at +1 855 666 0866. A representative will verify your account and process the cancellation. Request a confirmation number and email before you hang up.
After cancellation your membership ends immediately. Future charges stop, you can still shop the site at regular retail prices, and you keep any unused VIP Credits (they expire 12 months from the date they were issued).
Take a busy mom in Texas who signed up during a shoe sale. The monthly charges started adding up fast. She logged in one evening, opened live chat, and told the agent she wanted to cancel. The representative asked a few questions about why, offered a one-month discount, and when she stayed firm they processed the cancellation on the spot. She received the confirmation email within minutes and saw the membership status change to canceled in her account.
If You Were Already Charged: Request a Refund
Sometimes the charge hits before you cancel. Contact JustFab support first through chat or phone and politely explain you want a refund for the most recent charge because you are canceling. Many people receive a goodwill refund, especially on the first or second billing.
If support will not refund, treat it like any other unexpected subscription charge. Gather your signup date, the charge on your statement, and your cancellation confirmation.
Then call your bank to dispute the charge. Most banks help with recurring billing issues when you act quickly and provide clear records.
What to Expect During the Cancellation Process
JustFab support teams often follow a retention script. They may offer discounts, extra credits, or “skip this month only” options. Stay polite but clear: “Thank you, but I have decided to cancel my membership completely today.”
Always get everything in writing. Screenshot the chat, note the representative’s name if given, and save the confirmation email. Check your account status and bank statement the next day to confirm the change went through.
Pro Tip: Set a recurring calendar reminder for the 1st of every month if you decide to keep the membership. This gives you time to skip before the 5th cutoff and avoids surprise charges.
JustFab Skip vs Full Cancel: Quick Comparison
| Option | How to Do It | Stops Next Charge? | Keeps VIP Pricing & Credits? | Best If You… |
|---|---|---|---|---|
| Skip the Month | Log in or call by the 5th | Yes (that month) | Yes | Still like browsing occasionally |
| Full Cancel | Live chat or phone 24/7 | Yes (permanently) | Credits remain, pricing ends | Ready to end membership for good |
Common Mistake: Accepting a temporary skip or special offer when you really want to cancel. Many people end up charged again the next month because they did not clearly state they wanted full cancellation and written confirmation.
How to Avoid Future JustFab Billing Surprises
After you cancel, review your recent bank or card statements for any other JustFab charges. If you see one from before your cancellation date, reach out to support immediately for a refund.
Going forward, use a virtual card or privacy.com number for any new subscription trials. Set phone reminders before signing up for anything that converts to paid. These small habits prevent most surprise charges.
FAQs About How to Cancel JustFab Subscription
Q: Can I cancel JustFab subscription completely online without calling?
Yes. Use the live chat feature on the JustFab website during 9AM–9PM ET hours. Log in first, start a chat, and request cancellation. You will receive written confirmation by email.
Q: Will canceling JustFab stop all future charges immediately?
Yes. Once support processes the cancellation your membership ends right away and no further $49.95 charges will process. Always confirm the status shows “canceled” in your account.
Q: Can I get a refund for a JustFab charge after I cancel?
Support often issues a refund on recent charges when you cancel, especially the first time. If they decline, contact your bank with your documentation to dispute the charge under billing error rules.
Conclusion
Canceling your JustFab subscription puts you back in control of your spending. Whether you choose to skip a month or cancel fully, the process is simple once you use live chat or the 24/7 phone line.
Take action today before the next billing date hits. Log into your account, open chat or make the call, and get that confirmation email in your inbox. You will feel lighter knowing the charges stop for good.
Disclaimer: This content is for informational and educational purposes only and does not constitute professional, financial, legal, or medical advice. The information provided may not apply to your specific situation. Always consult a qualified professional for personalized guidance.
