You open your credit card or bank statement and spot a charge from “Eze Marketing Inc,” “EZE MARKETING INC,” or a similar name. You do not recall buying anything from a company by that name, so the charge raises immediate questions.
This is a common experience. Many people see this merchant descriptor after interacting with certain mobile apps, free trials, or online quizzes. Understanding where the charge comes from helps you decide the next steps quickly.
This article explains what an Eze Marketing Inc charge on a credit card usually means, which apps and services are linked to it, how to verify the charge, and what to do if you want to cancel or dispute it.
Quick Answer
An Eze Marketing Inc charge on credit card is typically a subscription or one-time payment related to mobile apps developed by Basenji Apps (also known as Eze Marketing Inc). These include apps such as Breeze (wellbeing), Soulmates, and language-learning tools.
Many charges come from free trials that convert to paid subscriptions. Check recent app activity first. If you do not recognize the charge, cancel any related subscription and contact your card issuer to dispute it if needed.
What Is Eze Marketing Inc?
Eze Marketing Inc is a company registered in Delaware with an address at 325 N. St. Paul Street, Suite 3100, Dallas, Texas 75201. It operates under the name Basenji Apps and develops consumer mobile apps.
Known apps linked to the company include:
- Breeze (mental health and wellbeing)
- Breeze Wellbeing
- Soulmates (relationship-focused)
- Language learning apps such as Spelling Bee, Ule, and English Idioms and Phrases
The company processes payments for subscriptions and in-app purchases related to these apps. On statements, the charge often appears under the legal entity name Eze Marketing Inc rather than the individual app name.
Why Does the Eze Marketing Inc Charge Appear?
The charge usually results from a subscription that started through one of their apps. Common triggers include:
- Signing up for a free trial that automatically converts to a paid plan
- Completing a quiz, test, or onboarding flow inside an app that leads to a subscription offer
- Interacting with an advertisement that directs users to a paid service
- Using a third-party payment processor that lists the parent company name
Users frequently report that the initial interaction felt free or low-commitment, yet a recurring charge later appears on their card.
Deleting the app does not cancel the subscription. Cancellation must be done through the app store (Apple App Store or Google Play) or the company’s cancellation page.
How to Confirm the Charge Belongs to You
Follow these steps:
- Match the date and amount on your statement to any recent app downloads, free trials, or email receipts.
- Search your email inbox for messages from domains related to Breeze, Basenji, or bsnj.co.
- Check your Apple ID or Google Play account under Subscriptions for active plans linked to these apps.
- Review the full merchant details on your statement for extra identifiers such as phone numbers or location codes.
- Look at your browser or app purchase history around the same date.
If the timing lines up with trying a wellbeing quiz, relationship app, or language tool, the charge is likely connected.
What to Do If You Do Not Recognize the Charge or Want to Cancel
If the charge is unexpected or you want to stop future billing:
- Cancel the subscription immediately through Apple App Store, Google Play, or the official cancellation page linked in any subscription email (often from @breeze or related domains).
- Contact support at support@bsnj.co or through the app’s help section and request cancellation plus a refund if applicable.
- Call your credit card issuer using the number on the back of your card. Explain that the charge is unrecognized or unauthorized and request a dispute or chargeback.
- Monitor your account for additional charges under the same or similar merchant names.
- Consider placing a temporary block or fraud alert on the card if you suspect broader unauthorized activity.
Act promptly. Credit card dispute windows are limited, and many issuers require notification within 60 days of the statement date.
Common Complaints and What Consumers Report
The Better Business Bureau lists Basenji Apps (Eze Marketing Inc) with an F rating. Complaints frequently mention unauthorized charges, difficulty canceling subscriptions, negative-option billing practices, and shifting merchant descriptors.
Many users describe starting with a free mental-health test or similar offer inside the Breeze app and later discovering recurring charges. Some report that the cancellation process attempts to upsell premium plans.
These patterns are common enough that searching the merchant name alongside “charge” or “subscription” surfaces numerous similar experiences.
Tips to Avoid Similar Unexpected Charges
- Read subscription terms carefully before starting any free trial.
- Use virtual card numbers or temporary payment methods when trying new apps.
- Enable real-time transaction alerts on your credit card.
- Regularly review active subscriptions in your Apple or Google account.
- Avoid entering payment details for quizzes or “free” assessments unless you intend to subscribe.
These habits reduce the chance of surprise billing.
FAQs About Eze Marketing Inc Charge on Credit Card
Q: Is an Eze Marketing Inc charge a scam?
It is a real company behind legitimate apps. However, many consumers report unexpected subscription charges after free trials or low-commitment offers. Treat unrecognized charges as potentially unauthorized and dispute them with your bank while also canceling any related subscription.
Q: How do I cancel an Eze Marketing Inc or Breeze subscription?
Cancel through the platform where you subscribed (Apple App Store or Google Play) or use the cancellation link in any subscription email. Deleting the app alone does not stop billing. You can also email support@bsnj.co for assistance.
Q: Can I get a refund for the charge?
Refund eligibility depends on the payment method and timing. App Store purchases often require requesting a refund through Apple or Google. Website purchases may have different rules. Your credit card issuer can also process a dispute for unauthorized charges.
Q: Why does the charge show Eze Marketing Inc instead of the app name?
Payment processors and legal entities frequently appear on statements rather than the consumer-facing app brand. This is standard practice in mobile subscriptions.
Conclusion
An Eze Marketing Inc charge on credit card is almost always linked to a subscription or purchase from apps developed by Basenji Apps, such as Breeze or related wellbeing and language tools. Free trials that convert to paid plans are a frequent source of these charges.
Check your recent app activity and email for confirmation. Cancel any active subscription right away and contact your card issuer if the charge is unrecognized. Staying alert to subscription terms and using transaction alerts helps prevent similar surprises in the future.
Disclaimer: This article provides general information based on publicly available sources about Eze Marketing Inc, Basenji Apps, and related consumer reports. It is not financial, legal, or consumer protection advice. Merchant descriptors and billing practices can vary. Always verify specific charges directly with your bank or credit card issuer and review the official terms of any service involved.
