How to Cancel Ipsy Subscription [Step by Step]
Ipsy, styled IPSY, is a monthly beauty membership. Ipsy Original (once called Glam Bag) is typically about $15 a month for five deluxe samples.
Ipsy Extra (once called BoxyCharm) is typically about $32 a month for five full-size products. Ipsy Ultimate is a quarterly upgrade, often about $65, with eight full-size items.
Shipping and tax may appear on top of the plan price. The charge usually hits a card or PayPal as IPSY, IPSY *GLAM BAG, or IPSY *SUBSCRIPTION.
Deleting the Ipsy app does not cancel the subscription. Cancel each plan in Your Membership before 11:59 p.m. Pacific Time on the 25th if you do not want next month’s bag.
What Is Ipsy and How Billing Works
Ipsy bills on an ongoing membership. Official subscription terms say you keep getting charged until you cancel. Monthly periods now end on the 25th and renew the next day, per Ipsy’s 2025 terms update.
Who can cancel? The person who owns the ipsy.com account. Official help says to cancel Original and Extra separately if you have both. Ultimate needs an active base plan. If you cancel Original or Extra, Ultimate eligibility can drop.
Refreshments are a separate product line. Cancel those on their own membership page. Add-ons and shop orders are not the monthly bag. Those sales are generally final once placed.
A phone number such as 888-769-4526 often prints on the card line. That is a billing descriptor. Official help says Ipsy does not offer phone support.
How to Cancel From Your Membership
Official help and the subscription terms use the website account.
- Log in at ipsy.com before the deadline.
- Open Account.
- Find the plan and click View Membership.
- Click Cancel Membership. Some screens say Help me stop my membership.
- Sign in again if Ipsy asks you to verify.
- Click Continue Cancellation through any skip or offer screens.
- Stop when you see the on-screen confirmation.
Repeat for every active line: Original, Extra, and Refreshments. One cancel does not always stop the others.
Deadline from official terms: finish by 11:59 p.m. PT on the 25th to avoid the next monthly box. Cancel on April 25 and you typically skip May. Cancel on April 26 and May still bills, then June stops.
Annual members must cancel by 11:59 p.m. PT on the 25th of the month before the yearly renewal. Quarterly Ultimate follows the 25th in the month before that Ultimate ships.
How to Cancel by Contacting IPSY Care
Use support if the site will not complete cancel, a charge posted after a confirmed cancel, or a bag is missing. Official contact help points to the Glam Bot in the Help Center, Twitter at @IPSYCare, and Facebook Messenger.
Official help says Ipsy Care typically replies within 24 hours and does not provide phone support. Do not treat the number on your statement as a cancel hotline.
Tell them which plan you have, the email on the account, and that you want auto-renewal off. Ask them to confirm the next ship month. Save the ticket or chat.
Skipping a Month Is Not Canceling
Official help lets you skip one month from View Membership. You can also switch to every-other-month frequency. Both use the same 25th, 11:59 p.m. PT cutoff.
Skip pauses one cycle, then billing usually returns. Frequency change keeps the membership alive. If you want to unsubscribe for good, use Cancel Membership, not Skip a Month.
What Happens After You Cancel
If you beat the 25th deadline, the next monthly bag should not bill. If you miss it, that next bag still processes. The cancel then applies to the month after.
Annual cancel does not refund the year. Official annual-refund help says you keep remaining prepaid bags, keep shop and add-on access for that term, and stop the next yearly renewal.
Ultimate is quarterly. Official FAQ months are often February, May, August, and November. Cancel by the 25th of the month before that drop if you do not want that Ultimate box.
The shop account usually stays open. You can log in later to track a bag that already billed.
Requesting a Refund After Cancellation
Official help says Ipsy does not offer refunds, returns, or exchanges. Subscription terms say all sales are final and Ipsy does not process refunds. Canceling stops future renewals. It does not usually reverse a bag already billed.
Missing or damaged items are a different path. Official refund help points to replacements within 45 days of the ship date through the Help Center. That is not unused-month credit.
If PayPal or a card billed after a completed cancel, send IPSY Care the confirmation screen and the transaction ID. You can also ask the payment provider to review a duplicate charge.
Common Problems and Solutions
You canceled Extra and still got Original. Official help says cancel each plan on its own View Membership page.
You skipped May and got billed in June. Skip is one month. Cancel if you do not want June.
You canceled on the 26th and still paid. That matches official examples. The next bag can still ship.
Ultimate vanished after you canceled Original. Official cancel help says Ultimate needs an active base membership.
The app still looks subscribed. Website billing does not stop when you delete the app. Check Account on ipsy.com.
Tips for a Smooth Cancellation
Set a reminder for the 20th. The real cutoff is 11:59 p.m. PT on the 25th.
Decline skip and plan-switch screens if your goal is a full cancel.
Cancel Refreshments and add-on-style recurring items one by one.
Screenshot View Membership before and after. Keep the confirmation page.
Do not wait on an app delete to stop a recurring charge. Finish Cancel Membership on the site.
FAQs About How to Cancel Ipsy Subscription
Q: Does deleting the Ipsy app cancel my subscription?
No. Official cancel steps live in your ipsy.com Account. Removing the app does not stop the next bag charge.
Q: Will I get a refund when I cancel Ipsy?
Usually no. Official help says Ipsy does not offer refunds, returns, or exchanges. Annual members typically keep prepaid bags and lose only the next yearly renewal.
Q: What if I miss the 25th deadline?
The next month’s bag can still bill and ship. Official terms use this example: cancel April 26 and May still arrives, then June stops.
Q: Do I have to cancel Original and Extra separately?
Yes. Official cancel help says those two plans need their own Cancel Membership steps. Refreshments is a third line.
Conclusion
To cancel an Ipsy subscription, open Account, tap View Membership, and choose Cancel Membership. Finish by 11:59 p.m. PT on the 25th to stop auto-renewal for the next bag. Repeat for every plan on the account.
That is how you unsubscribe from Original, Extra, Ultimate, or Refreshments. Keep the confirmation. A bag already billed generally still ships.
Disclaimer: This is general educational information based on publicly available Ipsy help pages and subscription terms at the time of writing. It is not financial or legal advice. Plans, prices, deadlines, menus, and refund rules may vary by account. Contact Ipsy Care or your payment provider for help with your charge.
