How to Cancel Seeking Subscription [Step by Step]
Seeking is the dating site at seeking.com, formerly SeekingArrangement. Paid plans are typically Gold, Platinum, or Diamond.
Official prices published for 2026 include Platinum at $150 for 30 days or $380 for 90 days, and Diamond at $375 for 30 days. What you pay can still vary by account, offer, and member type.
A card charge usually shows as W8Tech, not Seeking. That is the billing name Seeking lists in its FAQ. Deleting the app or hiding your profile does not cancel the subscription.
Cancel in Memberships and billing, and check Google Play if you paid there.
What Is Seeking and How Billing Works
Seeking is a paid dating platform run with Reflex Media and W8 Tech companies. You can usually create a free profile. Messaging and extra tools typically need a paid membership. Plans are standardized to 30 or 90 days.
Who can cancel? The person who paid. That is the Seeking account holder for a website card, Apple Pay, or Google Pay charge. If you bought inside the Android app through Google Play, the Google account that paid must cancel that store plan.
Official FAQ payment methods are major credit, debit, and prepaid cards, plus Apple Pay and Google Pay on supported browsers. Seeking says it does not accept PayPal or mailed checks. It also says it cannot provide support by phone or text.
90-day plans are billed in full up front. Recurring plans generally renew unless you cancel before the next period. A failed renewal gets about a 24-hour retry window, then the account may drop to standard until a charge goes through.
How to Cancel From Memberships and Billing
This is the official path for most website and in-app Seeking billing. Official help says canceling stops the next recurring charge. Your Gold, Platinum, or Diamond access typically lasts until the current period ends.
On the Seeking website:
- Log in at seeking.com.
- Click your username or thumbnail in the top right.
- Select Settings.
- Open Memberships and billing on the left.
- Click Cancel subscription and finish the prompts.
In the Seeking app:
- Log in.
- Tap the menu at the bottom right.
- Tap Settings.
- Scroll to Memberships and billing.
- Tap Cancel subscription and follow the steps.
Save a screenshot and look for a confirmation. Check Payment History or View membership receipts in the same menu if you need the last charge date.
How to Cancel by Contacting Customer Support
Use support if the cancel button is missing, a charge looks wrong, or you cannot log in. Official FAQ says to open a Customer Support ticket or email from the address on your Seeking account.
Public pages point to support@seeking.com and the contact form at seeking.com/contact. Include your username, registered email, last four digits of the card if you have them, and the W8Tech charge date. Ask them to confirm that auto-renewal is off.
Official help says Seeking does not offer phone or text support. Treat random “Seeking cancel hotline” numbers as unverified.
Written notice is also listed in the terms. Public terms give this address for a signed, dated cancel notice that includes your username and email:
Seeking.com
Attn: Terms of Use Manager
3250 Pepper Lane
Las Vegas, NV 89120
Canceling If Billed Through Apple or Google
Most Seeking charges are processed by Seeking and show as W8Tech. Apple Pay on the website is still Seeking billing. Cancel that in Memberships and billing, not in Apple Settings.
Official Seeking pages say the native iOS App Store app is currently unavailable. iPhone users typically use the website or Seeking’s home-screen web app. You should not expect a Seeking plan under Apple Subscriptions unless an older purchase is still there.
Android is different. Seeking has a Google Play app, and FAQ notes some members buy in that app. If Google billed you, cancel in Play as well as in Seeking settings.
On iPhone or iPad
- Open Settings.
- Tap your name, then Subscriptions.
- Look for Seeking. If it is there, tap it and cancel.
- If it is not there, cancel on seeking.com under Settings, then Memberships and billing.
- Apple Pay website purchases stay on the Seeking cancel path.
On Android
- Open the Google Play Store app.
- Tap your profile icon.
- Tap Payments & subscriptions, then Subscriptions.
- Tap Seeking if it appears.
- Tap Cancel subscription and confirm.
Uninstalling the Android app does not stop a Play charge. Use the same Google account that paid. If the upgrade never showed in Seeking, official help says open a ticket and include the Google Play order number.
What Happens After You Cancel
Canceling typically turns off the next auto-renewal. Official FAQ says the paid membership stays active until the current billing period ends. After that, the account generally returns to standard or free limits.
You do not usually get unused days back. A 90-day plan you already paid stays in force until that block ends. If you later want to stay on, official help says the Upgrade button typically appears within 7 days of expiration.
Your profile stays visible unless you deactivate or delete it. Cancel billing first if you still have time left and do not want another charge.
Deleting Your Account Is Not the Same as Canceling
Deactivate or delete is a separate Settings link. Official steps are username, then Settings, then Deactivate or delete account at the bottom. In the app it may say Disable or delete account.
Deactivate can usually be reversed by logging in again. Delete is described as permanent. Official FAQ says Seeking does not refund memberships, and a permanent delete means you lose unused paid time.
Do the subscription cancel first. Then remove the profile if you want it off search.
Requesting a Refund After Cancellation
Official FAQ language is strict. “All sales are final.” Seeking says it cannot offer refunds for purchases on seeking.com. Terms also describe a no-refund rule for unused time and unused credits, with limited exceptions such as EU rules.
U.S. terms still describe a short cooling-off window. You may cancel without penalty until midnight of the third business day after the original contract date, not counting Sundays and holidays.
That path typically needs a signed, dated notice to the Las Vegas address above, plus your username and email. Terms say a qualifying notice can bring a refund within 10 days.
Do not count on a mid-cycle refund after that window. If Google Play billed you, any store refund request goes through Google, not Seeking’s website policy.
Common Problems and Solutions
You do not recognize W8Tech. Official FAQ says that is the statement name for Seeking.com card charges. Open Memberships and billing and match the date to a receipt.
The cancel option is gone. Try the desktop site, not only the phone browser. If you paid in the Android app, check Google Play.
You were charged after you canceled. Compare the charge time with your period end. Seeking uses 30- or 90-day blocks, so a month with 31 days can look like it ended “early.” A charge that posted before you confirmed cancel is often the current term, not a new error.
Your account dropped to standard, then billed again. Official help says failed renewals can retry after a short grace period. Update or remove the card in billing settings after you cancel.
A payment dispute led to a lock. FAQ lists disputing a W8Tech payment as a reason an account may be suspended. Use a Seeking support ticket first when you can.
Tips for a Smooth Cancellation
Cancel before the next 30- or 90-day date, not after the charge posts. 90-day plans are a large upfront amount, so check the receipt amount billed today.
Use the same device path you paid on. Website card and Apple Pay stay in Seeking settings. Google Play stays in Google Play.
Screenshot Memberships and billing before and after you confirm. Save any email.
Check both Seeking receipts and your card feed for W8Tech. People sometimes have more than one paid add-on.
Do not wait on a profile hide or app uninstall. Only Cancel subscription, or a Play Store cancel, stops auto-renewal.
FAQs About How to Cancel Seeking Subscription
Q: Does deleting the Seeking app cancel my subscription?
No. Removing the Android app or the iPhone web app does not stop recurring billing. Cancel in Memberships and billing, and in Google Play if Play charged you.
Q: Why does my statement say W8Tech instead of Seeking?
Official FAQ says card purchases on Seeking.com display as W8Tech. That is the billing descriptor, not a separate mystery merchant in most cases.
Q: Will I get a refund when I cancel Seeking?
Usually no. Official FAQ says all sales are final and Seeking cannot refund site purchases. A short 3-business-day written cancel right may apply under the terms. After that, paid time generally runs out with no unused-day credit.
Q: Can I cancel Seeking by phone?
Official FAQ says Seeking cannot provide support by telephone or text. Use Cancel subscription in settings, a support ticket, or email from your registered address.
Conclusion
To cancel a Seeking subscription, open Settings, then Memberships and billing, and tap Cancel subscription. That is how you stop auto-renewal on a website or Apple Pay plan. If Google Play billed the Android app, unsubscribe there too.
Paid Gold, Platinum, or Diamond access typically lasts through the current 30- or 90-day period. Then the recurring W8Tech charge should stop. Keep the confirmation and receipts.
Disclaimer: This is general educational information based on publicly available Seeking FAQ pages and terms at the time of writing. It is not financial or legal advice. Plans, prices, menus, and refund rules may vary by account and payment method. Contact Seeking or your payment provider for help with your charge.
