ShortMax (also known as ShortMax TV or ShortMax – Short Dramas & TV) is a mobile app that offers short-form dramas, series, and related video content.
Premium access is typically sold through weekly or other recurring passes that unlock episodes. Charges often appear on your card or through Apple or Google.
Deleting the app does not cancel the subscription or stop recurring charges. You must cancel through the platform that billed you. This guide covers the main paths so you can stop future billing.
What Is ShortMax TV and How Billing Works
ShortMax provides short dramas and shows. Free episodes are often limited, with the rest locked behind a paid pass or coins. Subscriptions are commonly weekly (amounts reported around $9.99–$19.99 in user accounts) and set to auto-renew.
Billing usually happens through the Apple App Store or Google Play when you subscribe inside the app. Some users report direct charges from the company on their statements.
Check your bank or card statement for the exact name (often ShortMax, Shortmax Innovations, or similar) to confirm the source.
There is generally no long-term contract. Canceling stops future renewals. Access typically continues until the end of the period already paid.
Canceling If Billed Through Apple or Google
This is the most common and reliable route for most users.
On iPhone or iPad
- Open the Settings app.
- Tap your name at the top.
- Tap Subscriptions.
- Find and tap ShortMax (or the related listing).
- Tap Cancel Subscription and confirm.
Do this at least 24 hours before the next renewal to avoid another charge.
On Android
- Open the Google Play Store app.
- Tap your profile icon.
- Go to Payments & subscriptions, then Subscriptions.
- Select the ShortMax subscription.
- Tap Cancel subscription and follow the prompts.
If the subscription does not appear, check that you are signed into the correct Google or Apple account. Try every account on the device. Uninstalling the app never cancels the charge.
How to Cancel from the Service or Website
Some subscriptions are managed outside the app stores.
Log into the account you used when you subscribed (often via the ShortMax website or app account section). Look for Subscription, Billing, or Payment Management settings and select the option to cancel or turn off auto-renewal.
Many users report that a clear cancel button is hard to find or missing inside the app. If you cannot locate it, go back to the Apple or Google method above, or contact support with your account details. Deleting the app or account does not automatically stop billing.
What Happens After You Cancel
Future auto-renewals should stop once cancellation is confirmed on the correct platform. You usually keep access until the end of the current paid period.
Refunds for the current or past periods are generally handled by Apple or Google for store purchases, not by ShortMax itself. Direct web charges follow the company’s policy, which users often find limited. Keep screenshots of the cancellation confirmation.
Tips for a Smooth Cancellation
Check your most recent bank or card statement first. Note the exact charge description and date. This tells you whether to use Apple, Google, or another path.
Cancel well before the next renewal date. Save confirmation emails or screenshots. After canceling, monitor the next one or two billing cycles to confirm no new charge appears.
If the subscription does not show in your store settings, switch accounts on the device and check again. Contact your bank or card issuer if charges continue after a confirmed cancel.
Common Problems and Solutions
Many users report that the subscription does not appear in Google Play or Apple Subscriptions, or that charges continue after they believe they canceled. Double-check every linked account. Use the official store cancellation pages on a computer if the mobile view is incomplete.
Support emails (such as those listed in app store pages) are often reported as slow or unresponsive. Include your account email, transaction IDs, and screenshots when writing.
If charges persist after cancellation, request a refund through Apple or Google (for store purchases) and consider asking your bank to block further charges from that merchant.
FAQs About ShortMax TV Cancel Subscription
Q: Will I be charged again after I cancel ShortMax?
No. Once you successfully cancel through Apple, Google Play, or the billing portal that charged you, future auto-renewals should stop. You typically keep access until the end of the current paid period.
Q: Does deleting the ShortMax app cancel my subscription?
No. Deleting or uninstalling the app does not cancel the subscription or stop charges. You must cancel through the App Store, Google Play, or the account billing settings.
Q: Can I get a refund after canceling ShortMax?
For subscriptions billed through Apple or Google, request a refund directly through those platforms. ShortMax generally cannot issue refunds for store purchases. For other charges, contact support with proof, though success is not guaranteed.
Q: What if I cannot find the ShortMax subscription in my Apple or Google settings?
Make sure you are signed into the exact account used for the purchase. Check all Google or Apple accounts on the device. If it still does not appear, contact the store support and your bank with the charge details.
Conclusion
Canceling a ShortMax TV subscription is usually done through Apple Subscriptions or Google Play, not inside the app. Confirm the billing source on your statement, cancel on that platform, and keep proof. Future recurring charges should stop after confirmation.
Watch your next statement carefully. If charges continue, escalate to the app store support or your payment provider right away.
Disclaimer: This article provides general educational information based on publicly available app store listings, user reports, and common cancellation practices at the time of writing. It is not financial or legal advice. Policies and steps can change. Contact Apple, Google, ShortMax support, or your payment provider directly for help specific to your account.
