How to Cancel Duolingo Subscription [Step by Step]

How to Cancel Duolingo Subscription

Duolingo is a language-learning app with a free tier and paid plans. The common paid plan is Super Duolingo. Some accounts also see Duolingo Max or a Family Plan.

U.S. prices vary by device, offer, and plan. Super is often billed monthly or yearly. Family is usually billed once a year for up to six accounts. Check the price on your own Manage subscription screen.

The recurring charge typically shows up as Duolingo, Apple, or Google Play. Deleting the Duolingo app does not cancel the subscription.

Deleting your account does not cancel it either. Official help says you must cancel where you first subscribed. This guide covers the app, the website, Apple, Google, and Family Plan billing.

What Is a Duolingo Subscription and How Billing Works

Super Duolingo is the main paid upgrade. It typically removes ads and adds extra practice tools. Some tests change exact perks, including hearts. Duolingo Max includes Super benefits plus app-only AI tools such as Roleplay and Video Call. Max cannot be bought on the website.

Plans auto-renew until you cancel. Monthly and yearly options are common. Family Plan is generally an annual plan that one manager pays for and shares with up to five other people.

Who can cancel depends on the first purchase.

  • App purchases usually finish in the App Store, Google Play, or Alipay.
  • Website purchases cancel in Duolingo Settings under Super Duolingo.
  • Only the Family Plan manager can stop the group bill.

Official help does not list carrier or phone-bill billing as a standard path. Look at your receipt. If Apple or Google charged you, confirm the cancel in that store.

How to Cancel From the Duolingo App

Use this path if you started Super or Max in the iOS or Android app.

  1. Open the Duolingo app and sign in.
  2. Tap the Super icon at the top of the home screen.
  3. Tap the Settings gear.
  4. Tap Manage subscription.
  5. Tap Cancel subscription.
  6. Confirm in the App Store, Google Play, or Alipay when that screen opens.

If Manage subscription is missing, you may have subscribed on the website or on a different Apple or Google account. Try the web steps or the store steps next.

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Your streak and course progress stay. Official help says you can keep Super features until the paid period ends.

How to Cancel From the Duolingo Website

Use this path if you subscribed in a desktop or mobile browser.

  1. Sign in at duolingo.com.
  2. Click your profile picture and open Settings.
  3. Select Super Duolingo.
  4. Select Cancel subscription and confirm.

This website button generally works only for web billing. It will not turn off an Apple or Google subscription. Max is app-only, so a Max plan is usually canceled in the app and then in the store.

Canceling If Billed Through Apple or Google

On iPhone or iPad

  1. Open Settings.
  2. Tap your name, then tap Subscriptions.
  3. Tap Duolingo.
  4. Tap Cancel Subscription and confirm.

Official help also sends iOS users to Apple’s subscription instructions. Apple handles iOS refunds, not Duolingo.

On Android

  1. Open the Google Play Store app.
  2. Tap your profile picture.
  3. Tap Payments & subscriptions, then Subscriptions.
  4. Tap Duolingo.
  5. Tap Cancel subscription and confirm.

If the Play Store list does not show Duolingo, official help says Android users can submit a support request. Use the same Google account that made the purchase.

Managing a Family Plan Cancel

Only the family manager can cancel the paid Family Plan. Leaving the group as a member does not stop the manager’s recurring charge.

The manager should cancel the same way the plan was bought: app Manage subscription, website Super settings, Apple, or Google. After the paid year ends, every seat typically drops back to free. Each person keeps their own streak and progress.

You cannot add someone who already has an active paid Duolingo plan. That person has to cancel and wait for the old plan to expire first.

If you only want one person off the plan, the manager can remove that member in the Super dashboard. That is not the same as canceling the whole subscription.

What Happens After You Cancel

Auto-renewal should stop. You generally keep Super or Max features until the current week, month, or year ends. Then the account returns to the free app.

Canceling does not wipe lessons, XP, or your streak. You do not have to delete the app.

Gems and other one-time shop items are separate from the subscription. Canceling Super does not automatically refund gem packs.

Requesting a Refund After Cancellation

Official help says in-app purchases are generally nonrefundable. It also says there are no refunds or credits for partially used periods. Canceling usually stops the next bill. It does not prorate the time already paid.

  • Apple purchases: request a refund through Apple, such as reportaproblem.apple.com.
  • Website purchases: open the Super icon on the web, scroll to contact support, and ask for a web-subscription refund review.
  • Android purchases: use Duolingo’s support request and choose Purchase Issue.
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A support review is not a promised refund. Ask soon after an accidental trial conversion or a charge you did not expect.

Tips for a Smooth Cancellation

Cancel on the same platform you used to subscribe. That is the rule Duolingo repeats.

If you started a short trial, cancel before it converts. Then confirm the plan is gone in Apple or Google subscriptions.

Family managers should cancel before the annual renewal date on the dashboard.

Keep screenshots of the cancel screen and the expiration date.

Stay in the free app if you still want daily lessons. You only need to stop the paid auto-renewal.

Common Problems and Solutions

You canceled in the app, but Apple or Google still billed you. Finish the store confirmation step. The app screen often hands you off to the store.

Super settings on the website have no Cancel button. The plan is likely an app-store subscription. Open Apple or Google.

You are on a Family Plan and cannot cancel. Only the manager can stop billing. Ask that person to cancel, or leave the group if you only need off the shared seats.

You switched phones and lost Super, but the charge continued. Restore purchases on the new phone after signing into the same store account. Still cancel in that store if you want billing stopped.

Support asks for a purchase issue report. That matches official Android and web refund help. Include the order date and the last four digits of the card.

FAQs About How to Cancel Duolingo Subscription

Q: Does deleting the Duolingo app cancel Super or Max?

No. Official help says deleting the app or your account does not cancel the subscription. You must cancel in Manage subscription, website Super settings, Apple, or Google.

Q: Can I unsubscribe from Duolingo at any time and keep my streak?

Yes. You can generally cancel any time. Your streak and progress stay. Paid features typically last through the period you already bought. After that, you can keep learning on the free plan.

Q: Will I get a refund if I cancel after a free trial or mid-year?

Not by default. Duolingo says charges are generally nonrefundable and unused days are not credited. Apple reviews iOS refunds. Web and Android refunds go through a Duolingo support review. A trial still needs a cancel before it converts.

Q: Why is there still a recurring charge after I canceled Duolingo?

The current month or year may still be active. Or you canceled in the wrong place. Check Apple Subscriptions, Google Play Subscriptions, and duolingo.com Settings. Family members should ask the plan manager to cancel the group bill.

Conclusion

You can cancel a Duolingo subscription without losing your streak. Use Manage subscription in the app, Super settings on the website, or Apple or Google if that store billed you. Family Plan billing stops only when the manager cancels.

Turn off auto-renewal before the next date on that screen. Then keep using Super until the paid period ends. That is the simple way to unsubscribe and stop the next recurring charge.

Disclaimer: This article is general educational information based on publicly available Duolingo help pages at the time of writing. It is not financial or legal advice. Plans, prices, and refund rules may vary. Contact Duolingo, Apple, Google, or your payment provider for help with your specific account.

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