BestFreeScore offers a 7-day trial for $1 that converts to a $39.94 monthly membership if you do not cancel. Many people sign up just to check a score once and later need to stop the recurring charges.
According to the company’s own contact and terms pages, cancellation is available by phone, email, or their online contact form. The process is described as easy and hassle-free, with no further charges after you cancel.
This guide gives you the exact official steps, what to expect, refund rules, and practical advice if billing continues.
How to Cancel BestFreeScore Subscription
Official Ways to Cancel BestFreeScore
BestFreeScore (operated by Global Info LLC) lists three methods. Use any of them and keep records of every step.
1. Cancel by Phone
Call (800) 538-6160.
Hours:
- Monday–Friday: 5:00 AM – 6:00 PM Pacific Time
- Saturday & Sunday: 7:00 AM – 3:30 PM Pacific Time
Have these details ready:
- Full name on the account
- Email address used at signup
- Last four digits of the card on file
- Approximate signup date or membership ID if you have it
State clearly that you want to cancel the subscription immediately and stop all future billing. Ask for a confirmation number or email. Note the date, time, and representative’s name.
2. Cancel by Email
Send a request to support@bestfreescore.com.
Include:
- Full name
- Email address associated with the account
- Order or membership details if available
- Clear statement: “Please cancel my BestFreeScore subscription immediately and confirm that no further charges will be made.”
Save a copy of the sent email and check your spam or junk folder for replies (the company notes responses can land there).
3. Use the Online Contact Form
Go to the official Contact Us page at bestfreescore.com/contact-us.html and submit the secure form. Provide the same details listed above and request cancellation.
The company states you can contact them online anytime, though responses typically arrive within 24 hours.
What Happens After You Cancel
Once processed, you should not receive additional charges. Access to the service ends. The company says cancellation is hassle-free and that you will not be billed again after you cancel.
If you cancel during the 7-day trial, you avoid the $39.94 monthly fee entirely. After the trial, the membership renews automatically at $39.94 per month until you cancel.
Request written confirmation every time. Keep screenshots of confirmation emails or notes from phone calls.
Pricing and Trial Details
- 7-day trial: $1.00 processing fee
- After trial: $39.94 per month, billed automatically to the card you provided
- Billing continues until you cancel
The charge appears on statements under BestFreeScore or a related descriptor. Always check the exact timing of your trial end so you cancel before the first full charge if that is your goal.
Refund Policy
BestFreeScore’s terms state that all service fees are non-refundable unless otherwise required by state or federal law. There are generally no prorated refunds for partial months.
If you were charged after you believe you canceled, contact support with proof of your cancellation request and ask them to review the charge. Document everything.
If the company does not resolve it, contact your bank or credit card issuer to dispute the charge.
Step-by-Step Checklist for a Clean Cancellation
- Decide which method you will use first (phone is often fastest).
- Gather your account details.
- Make the request and ask for confirmation.
- Save every email, note the call details, and screenshot any confirmation pages.
- Monitor your bank or card statement for the next two billing cycles.
- If a charge appears after cancellation, follow up with BestFreeScore and open a dispute with your payment provider if needed.
- Consider removing the card from the account or requesting that they delete your payment information.
Tips That Help Avoid Problems
- Cancel before the trial ends if you only wanted a one-time score.
- Use more than one method (for example, email plus phone) if your billing date is close.
- Check spam folders for confirmation emails.
- Write down the exact time of any phone call.
- Keep copies of original signup confirmation emails. They often contain key account details.
Common Mistakes to Avoid
- Waiting until after the trial ends without canceling.
- Assuming the service stops automatically after the first score view.
- Only submitting a form without following up.
- Failing to request and save confirmation.
- Ignoring bank statements for a few months after canceling.
Company Contact Information
- Phone: (800) 538-6160
- Email: support@bestfreescore.com
- Address: Global Info LLC, 102 NE 2nd Street, #384, Boca Raton, FL 33432
- Website: bestfreescore.com
These details appear on the official contact and terms pages.
What to Do If Charges Continue
- Contact BestFreeScore again with proof of your earlier cancellation.
- Call your bank or credit card company and request a dispute or stop payment on the recurring authorization. Provide your cancellation records.
- Monitor statements closely for the next billing cycle.
- If needed, file a complaint with the Better Business Bureau or your state attorney general’s consumer protection office.
Having written proof of your cancellation request strengthens any dispute.
Alternatives for Checking Your Credit Score
If you only needed a one-time look at your score, free options exist that do not require a paid membership. AnnualCreditReport.com provides free weekly reports from the three major bureaus.
Many banks and credit card issuers also show free scores to customers. These do not involve trials that convert to monthly fees.
FAQs About How to Cancel BestFreeScore Subscription
Q: How long does it take to cancel BestFreeScore?
The company processes requests through phone, email, or the contact form. Phone cancellations can be completed during the call. Email and form responses typically arrive within 24 hours. Always request confirmation.
Q: Will I get a refund after canceling?
Service fees are generally non-refundable according to the terms. Canceling stops future charges. If a charge occurred after you canceled, contact support with proof and escalate to your bank if necessary.
Q: Can I cancel online without calling?
Yes. You can email support@bestfreescore.com or use the contact form on the official site. Phone is also available and often faster for immediate confirmation.
Q: What if I never received a confirmation?
Follow up by phone or a second email. Include the date of your original request. Save all correspondence. If charges appear, use those records when disputing with your bank.
Conclusion
You can cancel a BestFreeScore subscription at any time by calling (800) 538-6160, emailing support@bestfreescore.com, or using the contact form on bestfreescore.com. Cancel before the 7-day trial ends to avoid the $39.94 monthly fee.
Keep detailed records of every request and confirmation. Monitor your statements afterward and dispute any unexpected charges with your bank. Taking these steps quickly and carefully stops the billing and gives you a clear paper trail.
Disclaimer: This information is based on BestFreeScore’s publicly available contact page, terms of use, and homepage as of the latest available data. Policies, hours, and contact details can change. Always verify directly with the company. This is not legal, financial, or professional advice. For disputes involving charges, contact your bank or a consumer protection agency for guidance specific to your situation.
