How to Cancel TextGuard Subscription [Step by Step]
TextGuard is an online writing toolkit at textguard.ai. It sells AI detection, plagiarism checks, paraphrasing, and “humanizer” tools on a recurring plan. Public listings often show a two-week plan around $19.99. Weekly and monthly prices can differ by offer and country.
A separate iPhone app named TextGuard AI (by LEVEL MEDIA LIMITED) also sells Premium plans through Apple. Those charges appear as Apple, not as textguard.ai. Another site, textguardai.com, is a different company. TextGuard’s own support replies say it cannot cancel or refund that site.
Deleting an app does not cancel billing. Closing the website tab does not cancel either. This guide shows how to cancel a TextGuard subscription on the official account, how to cancel an App Store plan, and how to ask about a refund.
What Is TextGuard and How Billing Works
TextGuard Premium unlocks the paid writing tools and a weekly word balance. Extra word packs are usually one-time add-ons. They do not replace the need to cancel the recurring plan.
Website plans bill the card or payment method you entered at checkout. Some statements have shown a descriptor like sg*textguard us. Match the amount and date to your confirmation email.
If you subscribed inside the TextGuard AI iPhone app, Apple bills that plan. Google Play can bill an Android in-app plan. TextGuard cannot turn those store plans off.
Company replies on Trustpilot say textguard.ai does not run a free trial. Plans there are paid from the start. If your receipt mentions a “Gold” trial or a different domain, you may be on the lookalike site instead.
No official consumer cancel phone for textguard.ai turned up in public help pages. Use the account cancel button first, then email.
How to Cancel Through the Website Account
This is the path TextGuard itself posts when users ask how to unsubscribe.
- Open app.textguard.ai/auth/login.
- Sign in with the email on your receipt. Use “forgot password” if you need a reset.
- Open Subscription, Abonnement, or the plan area in your profile.
- Click Cancel subscription (or the same wording in your language).
- Confirm every prompt until the page shows the plan will not renew.
Save a screenshot of the canceled status. Watch for a confirmation email. If the page keeps offering discounts, decline them and finish cancel. Company replies say those offers are optional and should not block cancel.
If you cannot see Cancel, try a desktop browser. Some users report the mobile layout hides the button.
How to Cancel Through Apple or Google
Use this path only if your receipt is from Apple or Google Play.
On iPhone or iPad
- Open Settings and tap your name.
- Tap Subscriptions.
- Tap TextGuard AI or TextGuard.
- Tap Cancel Subscription and confirm.
If the app is missing, search email for “receipt from Apple.” Another Apple Account or a Family Sharing organizer may have paid.
On Android
- Open the Google Play Store and tap your profile photo.
- Tap Payments & subscriptions, then Subscriptions.
- Tap TextGuard AI.
- Tap Cancel subscription and follow the prompts.
Store plans typically stay active until the current period ends. Cancel at least 24 hours before renewal when you can. That is Apple and Google’s usual cutoff.
How to Cancel Through Customer Support
Email if you cannot sign in or the cancel button fails.
Official addresses used in company replies are support@textguard.ai and textguard.ai@supporthelpservice.zendesk.com. The first welcome email may also include a Support button.
Include:
- The email on the account
- Charge date and amount
- Last four card digits
- Whether you paid on textguard.ai, Apple, or Google
Ask them to confirm auto-renew is off and to send written confirmation. An email request alone is not a substitute for clicking Cancel when you can still log in.
What Happens After Cancellation
Canceling should stop the next renewal. Paid access usually lasts through the period you already paid. After that date, Premium tools and the weekly word balance stop.
Word packs you already bought do not keep the subscription alive, but they also do not cancel it. Cancel the plan even if you still have unused words.
Deleting the TextGuard AI app does not stop Apple or Google billing. Closing your browser does not stop a website plan.
How to Request a Refund
A cancel stops future charges. It is not an automatic unused-day refund.
For a website charge, email support with the receipt. Company replies treat refunds as case-by-case. Some customers were offered a goodwill credit, such as 50% of the last renewal. Do not count on a full unused-period refund.
For an App Store charge, use reportaproblem.apple.com. Apple reviews those requests. TextGuard cannot change an Apple charge.
For Google Play, request a refund in Play order history. If Play declines, the developer may review it later.
If you paid textguardai.com, contact that site. textguard.ai says it is not affiliated and cannot refund those charges.
Common Cancellation Problems and Solutions
You canceled but another charge posted.
Check the date. A renewal already in process can still land. Also look for a second account or a word-pack charge.
The site shows no cancel button.
Use a computer, try the Subscription page again, then email support with screenshots.
The charge says Apple.
Cancel in iPhone Settings, not only on the website.
You thought you had a free trial.
Official textguard.ai replies say that site does not offer a trial. Read the confirmation email for the real term and price.
The domain on the receipt is textguardai.com or textguard.net.
Those are different products. Cancel on the site that billed you.
Tips to Prevent Future Charges
Cancel as soon as you decide you do not want the next cycle. Weekly and two-week plans renew fast.
Keep the confirmation email and a screenshot of the end date. Check the next statement.
Watch for extra word-pack checkouts. Those can look like a new subscription.
If you only needed one scan, a one-time pack or a free detector may be enough after the paid period ends. Built-in spelling tools do not replace plagiarism checks, but they also do not auto-renew.
FAQs About How to Cancel TextGuard Subscription
Q: Does deleting the TextGuard app cancel my subscription?
No. An App Store or Play plan stays on until you cancel it in Apple or Google settings. A website plan stays on until you cancel it in the TextGuard account.
Q: Where do I cancel if I paid on the website?
Sign in at app.textguard.ai, open Subscription, and click Cancel subscription. Email support@textguard.ai if the button does not work.
Q: Will I get a refund after I cancel?
Not automatically. Website refunds are reviewed case by case. Apple and Google handle store refunds under their own rules.
Q: Why does my statement say sg*textguard or Apple?
Website billing can use a short merchant name. In-app iPhone plans show as Apple. Use the receipt amount and date to pick the right cancel path.
Conclusion
The most direct way to cancel a TextGuard subscription is the account that billed you. On textguard.ai, sign in, open Subscription, and click Cancel. If Apple or Google took the payment, turn off auto-renew in that store instead.
Then save the confirmation and check that no new renewal appears after the listed end date. If a charge still posts, email support@textguard.ai with the receipt and confirm you are not on a lookalike site.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
