Credit Review (also known as CreditReview.co) is a credit monitoring service that provides credit scores, reports, alerts, and identity protection tools.
Many people sign up for a low-cost trial and later decide they no longer need the ongoing service. If you want to stop the charges, you can cancel at any time.
This guide gives you the clear steps, official contact details, and practical tips so you can end the subscription cleanly and avoid unwanted renewals.
How to Cancel Credit Review Subscription
Understand Your Credit Review Plan
Most new members start with a 7-day trial that costs about $1. If you do not cancel during that trial window, the service automatically converts to a full membership. The regular monthly rate is typically $39.94 and continues until you cancel.
Check your bank or credit card statement for charges labeled “Credit Review,” “CreditReview,” or similar. Note the date of the original signup or the last charge. That information helps support locate your account faster.
How to Cancel Credit Review Subscription
Credit Review offers three main ways to cancel. Choose the method that works best for you and act before the next billing date, especially if you are still in the trial period.
Option 1: Cancel by Phone
- Call (800) 309-7150.
- Support hours are Monday through Friday from 5 a.m. to 6 p.m. Pacific Time, and Saturday and Sunday from 7 a.m. to 3:30 p.m. Pacific Time.
- Tell the representative you want to cancel your membership.
- Provide your full name, the email address used for the account, and any order or account details you have.
- Ask for a cancellation confirmation number and request that they send a confirmation email.
- Note the date, time, and name of the agent if possible.
Phone cancellation is often the fastest route. Be prepared for possible retention offers. Politely decline and repeat that you want to cancel.
Option 2: Cancel by Email
- Send an email to support@creditreview.co.
- Use the email address linked to your account.
- Include your full name, a clear request to cancel the subscription immediately, and any relevant account details (such as the last four digits of the card on file or approximate signup date).
- Ask for written confirmation that the account is canceled and no further charges will occur.
- Keep a copy of the sent email and any reply you receive.
Email creates a useful paper trail. Check your spam or junk folder for the confirmation response.
Option 3: Use the Online Contact Form
Visit the Credit Review website and locate the Contact Us or support page. Fill out the contact form with your account information and a clear cancellation request. Submit the form and save a screenshot or copy of what you submitted.
Important Timing Rules
If you are in the 7-day trial, cancel before the trial ends to avoid the first full monthly charge. The conversion often happens exactly seven days from the time of signup.
For ongoing memberships, cancel at least one day before the next billing date. Once a charge processes, the company generally treats fees as non-refundable.
What Happens After You Cancel
After successful cancellation, future automatic charges stop. You usually keep access to the service until the end of the current paid period. The company typically sends a confirmation email and provides a cancellation number.
Save that confirmation. Monitor your bank or credit card statements for at least one or two billing cycles to make sure no new charges appear. If a charge still posts after confirmed cancellation, contact support again with your confirmation details and, if needed, dispute the charge with your card issuer.
Practical Example
Suppose you signed up for the $1 trial five days ago.
Call (800) 309-7150 during business hours, give your name and email, and say clearly: “I want to cancel my Credit Review membership before the trial ends.”
Request the confirmation number and email.
Once you receive it, check your statements. That single action prevents the $39.94 monthly charge.
Common Mistakes to Avoid
- Waiting until the trial ends or the billing day arrives.
- Only closing the browser or deleting emails without contacting support.
- Accepting a retention offer or discount without confirming the original cancellation.
- Failing to request written confirmation.
- Assuming the charge will stop automatically without follow-up.
Tips for a Smooth Cancellation
Have your account details ready before you call or email. Speak or write clearly and stick to the cancellation request. If you experience long hold times or difficulty reaching support, try emailing at the same time and keep records of every attempt.
After canceling, consider free alternatives such as the annual free credit reports available at AnnualCreditReport.com or the free monitoring tools offered by some banks and credit card issuers. These options often provide basic score and report access without a monthly fee.
FAQs About How to Cancel Credit Review Subscription
Q: Can I cancel Credit Review during the trial period?
Yes. Canceling during the 7-day trial prevents the full monthly charge. Use any of the methods above as soon as you decide you do not want the service.
Q: Will I get a refund after canceling?
In most cases the company states that service fees are non-refundable. If you believe a charge was made in error after a confirmed cancellation, contact support with your confirmation details and request a review.
Q: How do I know the cancellation worked?
You should receive a confirmation email and a cancellation number. Check that the next expected charge does not appear on your statement. If it does, follow up immediately with support and your bank.
Q: What if I cannot reach anyone by phone?
Use the email address support@creditreview.co and the online contact form at the same time. Keep records of every attempt. You can also ask your credit card issuer to block future charges from the merchant while you resolve the account status.
Conclusion
Canceling a Credit Review subscription is straightforward when you use the official channels. Call (800) 309-7150 during listed hours, email support@creditreview.co, or use the website contact form.
Act during the trial period or before the next billing date, request written confirmation, and monitor your statements afterward. These steps stop the recurring charges and give you control over your account.
Once canceled, you can explore free credit monitoring options if you still want to keep an eye on your reports and scores.
Disclaimer: Subscription terms, pricing, contact details, and policies can change. Always verify the current process directly with Credit Review using the phone number or email listed on their official website. This guide is based on publicly available information as of August 2026 and is provided for general informational purposes only. It does not guarantee specific outcomes, refunds, or account actions.
