Many people sign up for a low-cost or “free” tactical gear promo from My Tactical Promos and later discover a recurring monthly membership. Charges often run around $37 to $47 for automatic shipments of gear or collectibles.
If you want to stop the charges, the company provides a straightforward cancellation process. Their official policy is no-questions-asked, and they say they process requests within 24 hours.
This guide walks you through the exact steps using the company’s own instructions, plus practical tips so you can confirm the cancellation and protect yourself from future billing.
Quick Answer
To cancel your My Tactical Promos subscription, call 401-307-3371 (10 a.m.–7 p.m. every day) or email support@mytacticalpromos.com. Include your full name, email address, and phone number. They cancel memberships within 24 hours under a no-questions-asked policy. Keep a record of your request.
What Is the My Tactical Promos Membership?
My Tactical Promos sells tactical and survival gear, apparel, and patriotic items through its website. Many customers first encounter the company through promotional offers that appear to cost only shipping or a few dollars.
These offers often include a short trial period that converts into a monthly membership. After the trial, the company ships products automatically and bills your card on a recurring basis. The membership can be canceled at any time according to the company’s public policy.
Understanding this structure helps explain why the charges continue until you actively cancel.
Official Ways to Cancel Your Membership
The company does not offer a one-click online cancellation button on its public cancel page. Instead, it directs customers to two methods.
Option 1: Call Customer Service
- Dial 401-307-3371.
- Hours are 10 a.m. to 7 p.m., seven days a week.
- Tell the representative you want to cancel your Monthly Gear Membership.
- Provide your full name, the email address used for the order, and your phone number so they can locate the account.
- Ask for a confirmation number or email once the cancellation is processed.
Option 2: Send an Email
- Open a new email and address it to support@mytacticalpromos.com.
- Use a clear subject line such as “Cancel Membership – [Your Full Name]”.
- In the body, write something like:
“Please cancel my Monthly Gear Membership immediately. My name is [Full Name], my email is [email address], and my phone number is [phone number].” - Send the email and save a copy or screenshot.
The company states that all memberships are canceled within 24 hours of the request. They also advertise a 100% no-questions-asked cancellation policy.
What Information You Need Ready
Have these details before you contact them:
- Full name on the account
- Email address used when you ordered
- Phone number associated with the account
- Approximate order or charge date (helpful but not required)
- Last four digits of the card used for payment (useful if they ask for verification)
Providing this information helps them find your membership quickly and reduces the chance of delays.
What Happens After You Cancel
Once they process the request, future monthly charges should stop. You may still receive any shipment already in transit for the current billing cycle.
Refunds for previous charges are handled separately under their 30-day return policy for physical items. For membership charges, many customers report that the company issues refunds when requested at the same time as cancellation, though this is not guaranteed in writing on the cancel page.
After cancellation, monitor your bank or credit card statement for at least two billing cycles. If a new charge appears, contact the company again with proof of your earlier cancellation request and, if needed, open a dispute with your bank.
Extra Steps If You Have Trouble Reaching Them
Some customers report that phone lines go to voicemail or that emails receive delayed replies. If that happens:
- Send the cancellation email and keep the sent confirmation.
- Call during the stated hours and leave a clear voicemail with your name, email, phone number, and request to cancel.
- Consider sending a follow-up email after 24 hours asking for written confirmation.
- As a backup, you can mail a certified letter to:
My Tactical Promos
Attn: Customer Service
15 Cutter Mill Road, #550
Great Neck, NY 11021
Keep copies of everything. Written records make it easier to resolve any continued billing with your bank or credit card company.
How to Request a Refund at the Same Time
If you received products you do not want or were charged for a membership you did not realize you joined, mention the refund request in the same email or phone call.
Their standard return policy allows returns within 30 days of receiving an item if it is unused, in original packaging, and with tags. Contact support@mytacticalpromos.com to start a return.
They typically provide a prepaid shipping label if the return is approved. Refunds go back to the original payment method and can take several business days to appear after they process the return.
Common Mistakes to Avoid
- Waiting to cancel until the next charge posts. Act as soon as you decide to stop the membership.
- Only freezing or canceling your card without notifying the company. Freezing the card does not cancel the membership on their end.
- Deleting the confirmation email or not saving screenshots. Keep proof of your request.
- Assuming the membership ends automatically after the trial. You must actively cancel.
Practical Example of a Clear Cancellation Email
Subject: Cancel Membership – John Smith
Body:
Hello,
Please cancel my Monthly Gear Membership with My Tactical Promos immediately under your no-questions-asked policy.
Name: John Smith
Email: john.smith@email.com
Phone: 555-123-4567
I request confirmation that the membership is canceled and that no further charges will be made. If any recent membership charges can be refunded, please process those as well.
Thank you.
Sending a short, complete message like this gives them everything they need in one place.
FAQs About My Tactical Promos Cancel Subscription
Q: How long does it take to cancel My Tactical Promos?
The company states that memberships are canceled within 24 hours of the request. Most people who call or email during business hours report the process itself takes only a few minutes.
Q: Can I cancel My Tactical Promos online without calling or emailing?
The official cancel page does not list a self-service online option. You must call 401-307-3371 or email support@mytacticalpromos.com.
Q: Will I get a refund for previous charges?
Cancellation stops future billing. Refunds for past membership charges or returned products are handled case by case. Ask for a refund when you cancel and follow their 30-day return process for physical items if applicable.
Q: What should I do if they keep charging me after I cancel?
Reply to your original cancellation email with the new charge details, call again, and contact your bank or credit card issuer to dispute the charge and request a block on future charges from that merchant.
Conclusion
Canceling your My Tactical Promos subscription is designed to be simple: call 401-307-3371 or email support@mytacticalpromos.com with your name, email, and phone number. The company processes requests within 24 hours under a no-questions-asked policy.
Take a few minutes to send a clear written request, keep the confirmation, and watch your statements afterward. Following these steps stops the recurring charges and gives you a clear record if any further action is needed.
Disclaimer: This article is for informational purposes only and is based on publicly available information from My Tactical Promos’ website as of the latest review. Policies can change. Always verify current cancellation instructions directly with the company. This is not legal or financial advice.
