If you signed up for HER+ supplements from TryHerPlus and now want to stop the automatic shipments, you’re not alone. Many people start a subscription for the convenience and later decide it no longer fits their routine or budget.
Canceling is straightforward when you know the official process. This guide walks you through every reliable method using the company’s own policy so you can stop future charges without unnecessary hassle.
Quick Answer
You can cancel your TryHerPlus (HER+) subscription anytime through the account portal at tryherplus.com/a/loop_subscriptions/customer or by emailing contact@tryherplus.com. Cancel before your next billing date to avoid the next charge. There are no fees or penalties. Confirmation comes by email.
What Is TryHerPlus (HER+)?
TryHerPlus sells HER+, a daily feminine health supplement in pineapple-flavored gummy form. The product uses a specific probiotic strain intended to support pH balance and freshness from the inside.
The company offers one-time purchases and subscription plans that ship every 28 days or every three months. Subscriptions come with free shipping and the option to pause, swap, or cancel. The official site states you stay in control of the plan.
How to Cancel TryHerPlus Subscription Step by Step
Follow these official methods. The easiest is the online portal.
Method 1: Cancel Through the Account Portal (Recommended)
- Go to tryherplus.com/a/loop_subscriptions/customer.
- Log in with the email and password linked to your order. If you never created an account, use the “Forgot Password” or account setup option on the main site (tryher.com) and check your email for the link.
- Once inside the portal, locate your active subscription.
- Click the cancel subscription option.
- Confirm the cancellation.
You should receive an email confirmation. Check your spam folder if it does not appear within 24 hours.
Method 2: Cancel by Email
Send a message to contact@tryherplus.com.
Include:
- Your full name
- The email address used for the order
- Your order or subscription number (found in past confirmation emails)
- A clear request: “Please cancel my HER+ subscription effective immediately.”
Use a subject line such as “Cancel Subscription – [Your Order Number]”.
The company states every cancellation request receives email confirmation. If you do not hear back within one business day, follow up or call.
Method 3: Cancel by Phone
Call +1 (844) 558-4271 during business hours: Monday to Friday, 9 a.m. to 5 p.m. Eastern Time.
Have your order details ready. Ask for written confirmation by email after the call.
Important Timing Rules
Cancel before your next billing date. That date appears in the account portal.
Once payment processes and the order moves into warehouse preparation, that specific shipment cannot be stopped. You can still return the unopened package under the standard return policy, but return shipping is your responsibility and original shipping fees are non-refundable.
There are no cancellation fees, no minimum commitment periods, and no penalties for ending the subscription.
What Happens After You Cancel
Future automatic renewals stop. You keep any product already shipped.
If a renewal order has already been charged and shipped, you may request a return authorization by emailing contact@tryherplus.com. The product must arrive unopened and in original packaging.
After inspection (usually within 48 hours of receipt), an approved refund for the product cost goes back to your original payment method in 7–10 business days.
The company also offers a 30-day money-back promise on the first order. Contact support within 30 days of delivery if you are not satisfied.
How to Update or Pause Instead of Canceling
If you only want a break:
- Visit the same portal.
- Change frequency, skip a delivery, or pause.
- Update payment method or shipping address by clicking “Edit” next to those sections. Changes apply to the next order.
These options give flexibility without fully ending the plan.
Common Mistakes to Avoid
- Waiting until after the billing date. Orders move quickly once charged.
- Deleting emails or ignoring the confirmation. Always keep the cancellation email.
- Assuming the subscription ends just because you stop using the product. You must actively cancel.
- Returning a package without first requesting authorization. Unauthorized returns may be refused.
- Calling outside business hours and expecting immediate action. Email works any time.
Contact Details for Support
- Email: contact@tryherplus.com
- Phone: +1 (844) 558-4271 (Mon–Fri, 9 a.m.–5 p.m. EST)
- Address: 401 East Jackson Street, Tampa, FL 33602, United States
- Live chat is available through the help center linked on the official site.
Support aims to respond to every message within one business day.
What If Charges Continue After Cancellation?
First, check your email for the confirmation and verify the cancellation date.
If a charge still appears:
- Reply to the confirmation email or contact support again with screenshots of the charge and your cancellation proof.
- Contact your bank or credit card company. Provide the cancellation confirmation and ask them to dispute the charge if needed.
- Keep records of all communication.
Most issues resolve once the company confirms the cancellation in their system.
Tips for a Smooth Cancellation
- Act at least a few days before the next billing date.
- Use the portal first for the fastest result.
- Save screenshots of the cancellation screen and confirmation email.
- If you ordered through a third-party platform or Shop app, still manage the subscription through the TryHerPlus portal or email, as the recurring billing is handled by the company.
FAQs About How to Cancel TryHerPlus Subscription
Q: How long does it take for the cancellation to process?
Most portal and email cancellations are processed quickly. You should receive confirmation within 24 hours. Call if you need faster verification during business hours.
Q: Can I get a refund for the current billing period after canceling?
No. Cancellation stops future charges. You keep what has already been shipped. Refunds apply only if you return an unopened package under the return policy or qualify for the 30-day money-back promise on a first order.
Q: Do I need to create an account to cancel?
You can cancel by email without logging in. The portal requires login or account setup using the email from your order.
Q: What if I never received login details?
Go to tryher.com, click Account in the top right, and use the forgot-password or account-setup option. Enter the email used at checkout. A link will arrive by email so you can access the portal.
Conclusion
Canceling your TryHerPlus subscription is simple when you use the official account portal at tryherplus.com/a/loop_subscriptions/customer or email contact@tryherplus.com before the next billing date. No fees or long-term commitments apply.
Follow the steps above, keep your confirmation, and you will stop future shipments and charges. If anything is unclear, reach out to support during business hours for direct help.
Disclaimer: This article summarizes publicly available information from the official TryHerPlus / HER+ website (tryher.com) as of the latest available policy pages. Subscription terms, portals, and contact details can change. Always verify the current process on the official site or by contacting the company directly. This is not legal, financial, or medical advice.
