You checked your bank statement and noticed another charge from American Service Pets. It might show up as roughly $29.99 or $31, and you are not entirely sure what it covers or how it started. Many people sign up for an ESA or PSA letter evaluation and later discover they enrolled in the optional I Train Academy monthly training program.
If you are ready to cancel your American Service Pets subscription, this guide gives you the exact steps that work right now. You will learn the fastest ways to stop the charges, what to expect afterward, and how to protect yourself if anything goes wrong.
What American Service Pets Offers and Why Charges Continue
American Service Pets connects people with licensed mental health professionals for Emotional Support Animal (ESA) and Psychiatric Service Animal (PSA) letters. These documents can help with housing requests under the Fair Housing Act.
They also offer I Train Academy, an online dog training subscription. It costs about $29.99 per month after any trial period and includes lessons on obedience and service tasks.
This subscription is separate from the letter service. It often begins during checkout or through a low-cost trial that converts automatically if you do not cancel.
Subscriptions stay active until you cancel them. That is why charges keep appearing even if you only wanted the one-time letter.
What You Need Before You Start
Gather these items so the process goes smoothly:
- The email address and password you used when you signed up
- Access to that email inbox for confirmation messages
- A recent bank or credit card statement showing the charge
- A notebook or phone notes app to record dates, confirmation numbers, and who you spoke with
Having everything ready saves time and reduces stress.
How to Cancel American Service Pets Subscription Online
The online portal is usually the quickest method for most people.
- Visit the direct cancel page at https://americanservicepets.com/account/cancel.
- Log into your account using the email tied to your subscription.
- Look for the subscription, membership, or account settings section.
- Find the option labeled “Cancel Subscription,” “Manage Subscription,” or “Cancel Auto-Renewal.”
- Follow the on-screen prompts and confirm your cancellation.
- Take a clear screenshot of the confirmation screen and save any email they send you.
Pro Tip: If the direct link asks you to log in first, go to my.americanservicepets.com or americanservicepets.com and sign in there. The cancel button is often clearly visible once you reach your account dashboard.
Cancel by Phone
If you prefer talking to someone or cannot access your account, call customer support.
Call (877) 201-2755. Support hours are Monday through Friday, 8:00 AM to 7:00 PM Central Time.
Have your account email and recent charge details ready. Tell the representative you want to cancel your I Train Academy subscription or recurring membership. Ask them to email you a written confirmation that includes the cancellation date and your account number.
Cancel by Email
You can also request cancellation in writing.
Send an email to info@americanservicepets.com. Use the subject line “Request to Cancel Subscription – [Your Email Address].”
In the body, include your full name, the email on the account, the last four digits of the card charged, and a clear statement that you want to cancel immediately.
Request a written confirmation reply.
Comparison of Cancellation Methods
| Method | Ease of Use | Speed of Confirmation | Best For | Potential Drawbacks |
|---|---|---|---|---|
| Online Portal | High | Usually immediate | People who can log in easily | Requires remembering login details |
| Phone Call | Medium | Same day if during hours | Those who want verbal confirmation | Wait times possible, retention offers |
| Medium | 1–3 business days | People who prefer written records | Slower response, must follow up |
Choose the method that fits your situation. The online portal works well for most readers.
Common Mistake: Many people cancel during a free or $1 trial but forget that billing starts automatically afterward. Always set a calendar reminder a few days before any trial ends so you can cancel with time to spare.
What Happens After You Cancel
Your access to I Train Academy training ends at the close of your current billing period. You will not receive a prorated refund for partial months in most cases. Your ESA or PSA letter stays valid for its full term, usually one year.
Here is what to do next:
- Watch your bank or card statements for the next two billing cycles.
- Save every confirmation email and screenshot in a dedicated folder.
- If a charge appears after your confirmed cancellation date, contact your bank or card issuer right away with your records.
- Update any saved payment methods if the company still has them on file.
Extra Tips for Success
- Act at least three to five days before your next expected billing date.
- If you speak with support, ask specifically for a cancellation confirmation number.
- Keep records for at least six months in case any dispute arises later.
- Note that refund requests are reviewed case by case only.
FAQs About American Service Pets Cancel Subscription
Q: How long after canceling will American Service Pets stop charging me?
Charges typically stop at the end of your current billing period. You usually will not receive a refund for any unused portion of the month. Confirm the exact end date in your cancellation email or portal message.
Q: Can I get a refund after canceling my American Service Pets subscription?
Refunds are offered on a case-by-case basis only. Success depends on your specific situation and timing. Training subscriptions and services already provided are less likely to qualify for refunds.
Q: Does canceling the subscription affect my ESA or PSA letter?
No. Your letter remains valid for its full term even after you cancel the training subscription. The documentation service and the I Train Academy program are separate.
Conclusion
You now know exactly how to cancel American Service Pets subscription and stop the recurring charges. Start with the online portal when possible. It is fast and gives you an instant record. Keep every confirmation and watch your statements closely for the next cycle or two.
Acting today can prevent the next unwanted charge from hitting your account. You have taken a practical step toward protecting your money and your peace of mind.
Disclaimer: This content is for informational and educational purposes only and does not constitute professional, financial, legal, or medical advice. The information provided may not apply to your specific situation. Always consult a qualified professional for personalized guidance.
