Have you started using Hims for hair regrowth, erectile dysfunction treatment or even weight loss but now want to stop those monthly shipments and charges? You are not alone. Many guys sign up for the convenience of telehealth prescriptions and later realize it is time to pause or end the plan.
This straightforward guide shows you exactly how to cancel Hims subscription the right way. Whether you use the app on your phone or the website on your laptop, you will finish the process in minutes and avoid extra bills.
Let us walk through it together so you stay in control of your health and your wallet.
Why People Cancel Their Hims Subscription
Hims makes it easy to get doctor-approved treatments for common men’s health issues without leaving home. You get finasteride for hair, sildenafil or tadalafil for ED or even GLP-1 medications for weight loss shipped straight to your door every month. The auto-renewal keeps everything convenient, but life changes fast.
Maybe the treatment worked and you no longer need it. Perhaps side effects popped up, or you found a cheaper option at your local pharmacy. Some folks simply want a break after reaching their goals.
Whatever your reason, canceling is simple and keeps your current shipment on track. You keep access to your account and past orders even after you stop.
Now, let us dive into the exact steps. The process works the same for Hims and Hers accounts, and you must act at least 48 hours before your next order date to make sure it goes through smoothly.
Step-by-Step: Cancel Hims Subscription Through the Mobile App
Most people manage everything right from the Hims app on their iPhone or Android. It takes just a few taps.
- Open the Hims or Hers app on your phone.
- Log in with your email and password.
- Tap the “Account” icon in the top right corner on the home screen.
- Select “Subscriptions” from the menu.
- Scroll down to the specific plan you want to stop, like hair loss or ED treatment.
- Under “Additional Options,” tap “Edit Upcoming Orders.”
- In the “Manage Subscription” section, choose “Add/Remove Items From Order.”
- A pop-up appears with your items. Look for options like “Adjust my plan” or “End Subscription” and pick the one that fits.
- Unselect the product you want to cancel.
- Tap “Cancel Subscription.”
- Follow the on-screen prompts to confirm and finish.
You will see a confirmation screen right away. Your account stays active for free resources, but no new charges or shipments come after your current period ends.
Cancel Hims Subscription on the Website
If you prefer a bigger screen, the website works exactly the same way and feels just as simple.
- Go to hims.com or forhers.com on any browser and log into your account.
- Click “Subscriptions” in the top menu.
- Scroll to the plan you want to end.
- Click the “Manage” button next to it.
- Under the “Get help” section, select “Add or remove items” or “Edit/Cancel Orders.”
- A pop-up shows your items. Choose “Adjust my plan” or “End Subscription” if it appears.
- Unselect the product.
- Click “Cancel Subscription” or “Yes, confirm.”
- Complete the final prompts.
Same result as the app. You get an on-screen message plus an email confirmation so you have proof.
Other Ways to Cancel: Phone, Support Chat, or Secure Messaging
Sometimes life gets busy and you want a real person to handle it. Hims gives you easy backup options.
Call their customer service at 1-800-368-0038. Have your account email ready. The team can cancel over the phone in minutes.
Or log into your account and use the secure messaging portal. Current or former subscribers can send a quick note asking to cancel. Support replies fast, usually the same day.
If you never set up an account online, reach out through the help center contact form on support.hims.com. They walk you through everything step by step.
What Happens After You Cancel Hims Subscription
Cancellation stops future shipments and charges, but only at the end of your current billing cycle. Your next order date shown in the account tells you exactly when it ends. Any order already processing or shipped still comes to you.
Hims does not offer refunds for partially used periods in most cases. They review requests one by one and decide case by case. If you paid recently and have not used the service yet, you have a better shot at getting money back.
You can also pause your subscription instead of canceling. This holds everything for a set time, then auto-resumes unless you cancel before the pause ends. It is perfect if you just need a short break.
Your login stays active forever. You can still message providers or view past orders anytime.
Troubleshooting Common Issues When Canceling
The cancel button sometimes hides. Here are quick fixes that work for most people.
If the option does not appear, your order may already be processing. Wait until the next cycle or call support right away.
Multiple subscriptions? Cancel each one separately using the same steps.
Forgot your password? Use the “Forgot Password” link on the login page. Reset it in under a minute.
Still stuck? Send a message through the secure portal or call 1-800-368-0038. Support handles these situations every day.
Smart Tips to Avoid Future Unwanted Charges
Prevention keeps your budget clean. Set a reminder on your phone 48 hours before every renewal date.
Use a virtual card number when you first sign up. Many banks let you create one that you can freeze anytime.
Check your account every month instead of waiting for the email. Spot changes early.
Turn off auto-renew the same day you start if you only want a short trial.
Keep your login details safe in a password manager so you can jump in fast when needed.
Comparison of Hims Cancellation Methods
| Method | Where to Start | Time to Finish | Best For | Extra Notes |
|---|---|---|---|---|
| Mobile App | Account icon > Subscriptions | 2-4 minutes | Phone users | Fastest on the go |
| Website | Top menu > Subscriptions > Manage | 2-4 minutes | Desktop or laptop | Clear pop-up steps |
| Phone Support | Call 1-800-368-0038 | 5-10 minutes | Need help from a person | Have email ready |
| Secure Messaging | Inside account portal | 1-2 days | Quick written request | Great for records |
This table helps you pick the easiest path in seconds. Save it for later.
Extra Angles to Consider
Hims subscriptions cover many treatments, from hair to weight loss. Canceling one product does not always cancel everything. Check your full list each time.
If you used financing like Klarna, double-check that separate account too. The main subscription cancel does not always stop third-party payments.
Traveling or moving? Update your address first so any final shipment reaches you.
Debit cards give tighter protection windows. Credit cards usually make disputes easier if something goes wrong.
Some guys switch to local pharmacies after canceling. Talk to your Hims provider first for a final prescription copy.
FAQs About How to Cancel Hims Subscription
Q: Can I pause my Hims subscription instead of canceling completely?
Yes, Hims lets you pause for a set time instead of ending it forever. Log into your account, go to Subscriptions, and look for the pause option. It holds charges until the pause ends, then billing restarts unless you cancel before then. Perfect for short breaks.
Q: How long do I keep access after I cancel my Hims subscription?
You keep everything until the end of your current billing cycle. Check the exact date in your account under Subscriptions. No new shipments or charges arrive after that day, but your login and past records stay available.
Q: What if I cannot find the cancel button for my Hims subscription?
The option may be missing if your order is already processing. Wait 24 hours or contact support through secure messaging or by calling 1-800-368-0038. They can cancel it for you even if the button does not show. Always act at least 48 hours before your next order date.
Conclusion
Canceling your Hims subscription really is that easy. Follow the app or website steps above, or pick up the phone if you want help, and you will stop future charges without losing what you already paid for. Staying on top of your subscriptions like this keeps your health plan flexible and your budget on track.
Check your account regularly, set those reminders and reach out to support anytime you feel stuck. Small moves today prevent surprise bills tomorrow and give you full control over your wellness journey.
Disclaimer: This article shares general information based on public resources, Hims official support pages, and common user experiences. It is not official advice from Hims. Always visit hims.com, forhers.com or their help center for your specific account details. Cancellation results can vary.
