How to Cancel HISTORY Vault Subscription [Step by Step]
HISTORY Vault is the on-demand documentary service from A+E Global Media. It is separate from the free HISTORY Channel app and does not unlock live HISTORY TV. Official help lists the standalone plan at $5.99 a month or $59.99 a year, plus tax where it applies.
Charges often show as A+E Global Media, Roku for AEGM, or GOOGLE AEGM. Deleting the app does not cancel an active plan. This guide shows how to stop auto-renewal on the website, in Apple or Google, on Roku, or through a partner.
What Is HISTORY Vault and How Billing Works
HISTORY Vault streams commercial-free HISTORY series and documentaries on historyvault.com and on supported apps. A paid plan does not replace a TV-provider login in the regular HISTORY app.
Official HISTORY Vault help lists $5.99 monthly or $59.99 yearly. An A+E Global Media billing FAQ also mentions possible $4.99 or $9.99 monthly amounts, $49.99 yearly amounts, and a bundle with Lifetime Movie Club and A&E Crime Central. Your receipt is the best source for the rate you pay.
You can subscribe on the website, Apple App Store, Google Play, or the Roku Channel Store. Partners can also bill you, including Amazon Prime Video Channels, The Roku Channel, Apple Channels, Cox, Xfinity, Frndly TV, Sling, Verizon +Play, and Vizio. Cancel with the company that took the payment.
Recurring billing continues until you turn off auto-renewal. Official help says cancellation takes effect at the end of the current billing period for a standard paid plan.
How to Cancel Through the Website or Account Settings
Use a web browser if you signed up on historyvault.com. Official help points you to the account page first, even if you later watch on an app.
- Go to historyvault.com/account or historyvault.com/sign-in.
- Sign in with the email on the subscription.
- Click your name in the upper right and open My Account.
- If the plan started on the website, click Cancel Subscription and finish every confirm screen.
- If the page sends you to Apple, Google, Roku, or a partner, follow that path instead.
Save the confirmation email. Sign back in and check My Account so the status shows canceled. You can usually keep watching until the current period ends, then reactivate later if you want.
How to Cancel Through Apple or Google
If Apple or Google billed you, HISTORY Vault cannot turn that charge off in your website account. Cancel in the store that collected the payment. Use the same Apple ID or Google account you used at signup.
On iPhone or iPad
- Open Settings.
- Tap your name, then tap Subscriptions.
- Tap HISTORY Vault.
- Tap Cancel Subscription and confirm.
You can also open Apple’s subscriptions page on a computer and choose HISTORY Vault. If you do not see it, you are likely signed into a different Apple ID or the plan is not an App Store purchase.
On Android
- Open play.google.com/store/account/subscriptions or open the Play Store, tap your profile, then Payments & subscriptions > Subscriptions.
- Tap HISTORY Vault.
- Tap Cancel Subscription and confirm.
Google Play listings say the account is charged for renewal at least 24 hours before the period ends. Turn off auto-renew before that window if you want to avoid the next store charge.
How to Cancel a Roku-Billed Plan
Roku Channel Store purchases cancel in your Roku account, not only inside the HISTORY Vault app.
From a browser:
- Sign in at my.roku.com/account/subscriptions.
- Select HISTORY Vault.
- Choose Cancel Subscription.
From a Roku player:
- On the Home screen, highlight the HISTORY Vault channel.
- Press the star (*) button.
- Select Manage Subscription.
- Select Cancel Subscription.
If you do not see Manage Subscription, the plan likely did not start in the Roku Channel Store. Sign in at historyvault.com and read the billing instructions on My Account.
How to Cancel Through a Partner or Reseller
HISTORY Vault cannot cancel some partner plans. Official help says you must cancel with the provider if you started on Amazon Prime Video Channels, The Roku Channel, Apple Channels on the Apple TV app, Cox, Comcast Xfinity, Frndly TV, or Sling.
Typical partner paths:
- Amazon Prime Video Channels: Open Prime Video, go to Account settings and Your subscriptions, then cancel the HISTORY Vault channel.
- Apple Channels: Use Apple Settings > your name > Subscriptions, the same place as other Apple subscriptions.
- Cox or Xfinity: Use that provider’s streaming-subscription or On Demand settings.
- Frndly TV or Sling: Cancel the add-on in that service’s billing or help pages.
Official help also covers two device marketplaces.
Verizon +Play
- Sign in at Verizon.com as the account owner or manager.
- Open the Manage area in +Play.
- Choose HISTORY Vault and manage the active plan.
- Turn the plan off and confirm Yes, Unsubscribe.
Verizon says +Play is no longer taking new signups, but existing plans can still be managed there.
Vizio TV
- Sign in to your Vizio account.
- Open Subscriptions & Purchases.
- Tap Update next to HISTORY Vault.
- Choose Cancel Subscription and confirm with Update Subscription.
Partner access usually stays inside that partner app. Official help notes that a third-party channel plan typically cannot sign in to the standalone HISTORY Vault apps or website.
How to Stop a Free Trial Before Renewal
Store listings commonly offer a 7-day trial for first-time subscribers. Official help says your trial end date and next billing date appear on the platform where you signed up.
Cancel through the same path you used to start the trial. Do it before the trial ends if you do not want the first paid charge. Website My Account shows the next payment date for a site-billed trial. Apple, Google, and Roku show the date in their subscription screens.
Promo or gift codes follow different timing. Official help says those codes are non-refundable. If you cancel during a promo period, access can end immediately. To use the full promo, cancel the day before it ends.
What Happens After Cancellation
A standard paid plan stays active until the current billing cycle ends. Official help says you keep access until then and can reactivate later from My Account.
You do not get unused days back as a credit. Official help says that if you cancel before the period ends, you still pay for the full billing period.
Watch for a confirmation email after a website cancel. Check My Account, Apple Subscriptions, Google Play, or my.roku.com so the status matches. Keep the email or a screenshot.
Unsubscribing from marketing emails is separate. Use the unsubscribe link in a HISTORY Vault message if you only want fewer emails.
How to Request a Refund
Canceling stops future auto-renewal. It is not the same as a refund.
Official help says a mid-cycle cancel is not prorated. Gift purchases and promo codes are described as non-refundable except where law requires otherwise.
If Apple or Google billed you, request a refund through that store. HISTORY Vault support cannot change an App Store or Play charge.
If the website billed you and a charge looks wrong, use the official support form at support.historyvault.com. Include the account email, platform, last four card digits, charge date, billing ZIP, and a statement screenshot. Official help says there is no phone support.
Common Cancellation Problems and Solutions
The app is gone, but the charge continues.
Official help is clear: deleting the app does not cancel billing. Cancel in My Account or in Apple, Google, or Roku.
You canceled one place and still got billed.
You may have two emails, or a website plan plus a partner plan. Sign out and try every household email at historyvault.com/account. Then check Apple, Google, Roku, Amazon, and any cable or live-TV add-on.
You cannot find HISTORY Vault in Apple or Google.
You may be in the wrong store account, or the plan may be website or partner billed. My Account usually names the billing platform.
A charge says AEGM but you do not remember the service.
A+E Global Media also bills Lifetime Movie Club, A&E Crime Central, and a bundle. Open each service’s account page if HISTORY Vault does not match the amount.
Support cannot help a partner plan.
Official help says Amazon, Xfinity, Cox, and The Roku Channel premium plans must go through those companies.
FAQs About How to Cancel HISTORY Vault Subscription
Q: Does deleting the HISTORY Vault app cancel the subscription?
No. Official help says the plan is billed through the website or the store that sold it. You must cancel there to stop the recurring charge.
Q: When does cancellation take effect?
For a standard paid plan, access lasts until the end of the current billing period. Check My Account, Apple Subscriptions, or my.roku.com for the exact end date.
Q: Can I get a refund for unused days?
Official help says you are charged for the full period and keep access until it ends. Gift and promo codes are described as non-refundable. Store refunds follow Apple or Google rules.
Q: Is there a HISTORY Vault cancel phone number?
Official help says the team does not offer phone support. Use the request form on support.historyvault.com. The Google Play listing also shows help@historyvault.com.
Conclusion
The surest way to cancel a HISTORY Vault subscription is to start at historyvault.com/account. My Account either lets you cancel a website plan or points you to Apple, Google, Roku, or a partner.
After you confirm, save the email or screenshot and watch one more statement. When auto-renewal is off, the next recurring charge should not appear, and you can use any remaining paid days until the period ends.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
