How to Cancel A&E Crime Central Subscription [Step by Step]
A&E Crime Central is the true-crime streaming service from A+E Global Media. It is not the free A&E TV app, and it does not unlock live A&E episodes through a cable login. Official help lists the website plan at $4.99 a month or $49.99 a year, plus tax where it applies.
Store listings and some partners often show $5.99 a month or $59.99 a year after a 7-day trial. Charges may appear as A+E Global Media, Roku for AEGM, or GOOGLE AEGM. Deleting the app does not stop billing. This guide shows how to cancel the subscription and turn off auto-renewal.
What Is A&E Crime Central and How Billing Works
A&E Crime Central streams commercial-free A&E crime series and documentaries on aecrimecentral.com and supported apps. A paid plan does not replace a TV-provider login in the regular A&E app.
Official website help lists $4.99 monthly or $49.99 yearly. You can pay by card or PayPal on the site.
Google Play and Amazon app listings advertise a 7-day first-time trial, then $5.99 a month or $59.99 a year. A+E also sells a $9.99 monthly bundle with HISTORY Vault and Lifetime Movie Club. Your receipt is the best source for the rate you pay.
You can subscribe on the website, Apple App Store, Google Play, or the Roku Channel Store. Official help also covers Samsung TV, Vizio, and Verizon +Play billing.
Partners can bill you too, including Amazon Prime Video Channels, The Roku Channel, Apple Channels, Cox, and Xfinity. Official watch help also lists DirecTV as a partner add-on.
Cancel with the company that took the payment. Recurring billing continues until you turn off auto-renewal. Official help says a standard cancel takes effect at the end of the current billing period.
How to Cancel Through the Website or Account Settings
Use a browser if you signed up on aecrimecentral.com. Official help also uses this page to cancel the three-service bundle.
- Go to aecrimecentral.com/sign-in or aecrimecentral.com/account.
- Sign in with the email on the subscription.
- Click your name in the upper right and open My Account.
- If the plan started on the website, click Cancel Subscription and finish every confirm screen.
- If the page sends you to Apple, Google, Roku, or a partner, follow that path instead.
Save the confirmation email. Sign back in and check My Account so the status shows canceled. You can usually keep watching until the current period ends, then reactivate later if you want.
If you are not sure where you signed up, My Account typically names the billing platform.
How to Cancel Through Apple or Google
If Apple or Google billed you, the website cannot turn that charge off. Cancel in the store that collected the payment. Use the same Apple ID or Google account you used at signup.
On iPhone or iPad
- Open Settings.
- Tap your name, then tap Subscriptions.
- Tap A&E Crime Central.
- Tap Cancel Subscription and confirm.
You can also manage the plan from an Apple subscriptions page on a computer. If you do not see A&E Crime Central, you may be in a different Apple ID, or the plan is not an App Store purchase.
On Android
- Open play.google.com/store/account/subscriptions, or open the Play Store, tap your profile, then Payments & subscriptions > Subscriptions.
- Sign in with the Google account used at signup.
- Tap A&E Crime Central.
- Tap Cancel Subscription and confirm.
Google Play listings say the account is charged for renewal at least 24 hours before the period ends. Turn off auto-renew before that window if you want to avoid the next store charge.
How to Cancel a Roku-Billed Plan
Roku Channel Store purchases cancel in your Roku account, not only inside the A&E Crime Central app.
From a browser:
- Sign in at my.roku.com/account/subscriptions.
- Select A&E Crime Central.
- Choose Cancel Subscription.
From a Roku player:
- On the Home screen, highlight the A&E Crime Central channel.
- Press the star (*) button.
- Select Manage Subscription.
- Select Cancel Subscription.
Official help notes that Roku can have two similar options: the standalone A+E Global Media app and A&E Crime Central inside The Roku Channel. If you subscribed through The Roku Channel, manage billing at my.roku.com and watch inside that channel.
If you do not see Manage Subscription, sign in at aecrimecentral.com and read the billing notes on My Account.
How to Cancel Through a Partner or Device Store
A&E Crime Central cannot cancel some partner plans. Official help says you must cancel with the provider if you started on Amazon Prime Video Channels, The Roku Channel, Apple Channels on the Apple TV app, Cox, or Comcast Xfinity.
Typical partner paths:
- Amazon Prime Video Channels: Open Prime Video, go to account settings and Your subscriptions, then cancel the A&E Crime Central channel.
- Apple Channels: Use Apple Settings > your name > Subscriptions.
- Cox or Xfinity: Use that provider’s streaming-subscription or On Demand settings.
- DirecTV: If you added the channel there, cancel with DirecTV. Official watch help lists DirecTV as a partner.
Partner access usually stays inside that partner app. Official help says a partner-channel plan typically cannot sign in at aecrimecentral.com or in the standalone apps.
Official help also covers these device marketplaces.
Samsung TV
- Go to samsungcheckout.com in a browser.
- Sign in to your Samsung account.
- Open Purchase History, then Subscriptions.
- Select A&E Crime Central.
- Choose Unsubscribe and finish the steps.
Vizio TV
Official help says to sign in to your Walmart account, then open Subscriptions & Purchases. Tap Update next to the plan, choose Cancel Subscription, and confirm with Update Subscription.
Verizon +Play
- Open the Manage area in the +Play marketplace.
- Choose A&E Crime Central and tap Manage.
- Turn the active plan off.
- Confirm Yes, Unsubscribe.
Verizon says +Play is no longer taking new signups, but existing plans can still be managed there.
How to Stop a Free Trial Before Renewal
Store listings commonly offer a 7-day trial for first-time subscribers. Official help says your trial end date and next billing date appear on the platform where you signed up.
Cancel through the same path you used to start the trial. Do it before the trial ends if you do not want the first paid charge. Website My Account shows the next payment date for a site-billed trial. Apple, Google, and Roku show the date in their subscription screens.
Gift purchases on the official gift page are listed as non-refundable. If you have a gift or promo code, check My Account before you cancel so you know when access ends.
What Happens After Cancellation
A standard paid plan stays active until the current billing cycle ends. Official help says you keep access until then and can reactivate later from My Account.
Canceling stops the next auto-renewal. It does not usually end the days you already paid for. Watch for a confirmation email after a website cancel. Then check My Account, Apple Subscriptions, Google Play, or my.roku.com so the status matches.
Keep the email or a screenshot. Unsubscribing from marketing emails is separate. Use the unsubscribe link in an A&E Crime Central message if you only want fewer emails.
How to Request a Refund
Canceling and requesting a refund are different steps. Official public cancel articles say you keep access through the current period. They do not promise unused-day credit.
The official gift page says gift purchases are non-refundable except where law requires otherwise. If Apple, Google, Amazon, Roku, Samsung, or another store billed you, ask that store about a refund. A&E Crime Central support cannot change those charges.
If the website billed you and a charge looks wrong, use the official support form at support.aecrimecentral.com. Include the account email, platform, last four card digits, charge date, billing ZIP, and a statement screenshot. Official help says there is no phone support.
Common Cancellation Problems and Solutions
The app is gone, but the charge continues.
Removing the app does not cancel store or website billing. Cancel in My Account or in Apple, Google, Roku, Samsung, Vizio, or the partner that billed you.
You canceled one place and still got billed.
Official help lists three common causes: the cancel was not finished, a second email has its own plan, or you have both a direct plan and a partner plan. Try every household email at aecrimecentral.com/account. Then check Apple, Google, Roku, Amazon, and any cable add-on.
You cannot find the plan in Apple or Google.
You may be in the wrong store account, or the plan may be website or partner billed. My Account usually names the platform.
A charge says AEGM, but the amount looks unfamiliar.
A+E Global Media also bills HISTORY Vault, Lifetime Movie Club, and a $9.99 bundle. Open each service’s account page if A&E Crime Central alone does not match the charge.
Support cannot help a partner plan.
Official help says Amazon, Xfinity, Cox, and The Roku Channel premium plans must go through those companies.
FAQs About How to Cancel A&E Crime Central Subscription
Q: Does deleting the A&E Crime Central app cancel the subscription?
No. Billing stays with the website or the store that sold the plan. You must cancel there to stop the recurring charge.
Q: When does cancellation take effect?
For a standard paid plan, official help says access lasts until the end of the current billing period. Check My Account, Apple Subscriptions, Google Play, or my.roku.com for the exact date.
Q: Can I get a refund for unused days?
Official cancel help does not promise a prorated refund. You generally keep access through the period you already paid. Gift purchases are listed as non-refundable. Store refunds follow that store’s rules.
Q: Is there an A&E Crime Central cancel phone number?
Official help says the team does not offer phone support. Use the request form on support.aecrimecentral.com. The Google Play listing also shows help@aecrimecentral.com.
Conclusion
The surest way to cancel an A&E Crime Central subscription is to start at aecrimecentral.com/account. My Account either lets you cancel a website or bundle plan or points you to Apple, Google, Roku, or a partner.
After you confirm, save the email or screenshot and watch one more statement. When auto-renewal is off, the next recurring charge should not appear, and you can use any remaining paid days until the period ends.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
