How to Cancel Dropout Subscription [Step by Step]
Dropout is a comedy streaming service from Connected Ventures LLC, the company behind Dimension 20, Game Changer, and other original shows.
Current US plans on dropout.tv are $6.99 a month, $55.99 for a discounted first year then $69.99 a year, or $129.99 a year for Superfan. Some older accounts still pay a locked-in legacy rate.
Plans auto-renew until you cancel. Deleting the Dropout app does not stop billing. This guide shows how to cancel a Dropout subscription on the website or through Apple, Google, Roku, or Amazon, and how to confirm the next charge is off.
What Is Dropout and How Billing Works
Dropout streams original comedy, game shows, and tabletop series. You can watch on dropout.tv, phones, tablets, and supported TVs. Website billing is handled by Dropout. App and device sign-ups may be billed by Apple, Google Play, Roku, or Amazon.
Look at your last receipt before you start. A Dropout or CH Media charge is usually canceled in Account Settings on dropout.tv. An Apple, Google, Roku, or Amazon descriptor means that store owns the recurring charge. Dropout’s terms say store plans must be canceled in that store before the next renewal starts.
Superfan is an optional higher yearly tier. It includes the same shows, plus extras such as merch discounts and behind-the-scenes access. Gift subscriptions are sold separately and may not auto-renew until a card is added.
How to Cancel Through the Website
Use this path if you subscribed at dropout.tv or watch.dropout.tv.
- Open a browser and go to dropout.tv or watch.dropout.tv.
- Sign in with the email on your receipt.
- Open Account Settings.
- Go to the Change/Cancel Membership or Change/Cancel Subscription page.
- Choose Cancel and confirm.
- Note the date access ends.
- Save a screenshot and any confirmation email.
Dropout’s terms also let you write customercare@chmedia.com if you cannot finish the steps on the site. Ask them to turn off auto-renewal and include your account email.
If the page says the plan is billed by Apple, Google, Roku, or Amazon, stop there. Cancel in that store instead. Dropout cannot change a store charge from its website.
How to Cancel Through Apple or Google
Official iOS help says Manage subscription in the Dropout app opens your device subscription settings when you bought the plan in the app.
On iPhone or iPad
- Open Settings.
- Tap your name.
- Tap Subscriptions.
- Tap Dropout.
- Tap Cancel Subscription and confirm.
You can also manage the plan at account.apple.com or apps.apple.com/account/subscriptions. Turn off auto-renew at least 24 hours before the period ends. The Apple Account that bought Dropout must cancel.
On Android
- Open the Google Play Store app.
- Tap your profile photo.
- Tap Payments & subscriptions, then Subscriptions.
- Tap Dropout.
- Tap Cancel subscription and confirm.
You can review the same plan at play.google.com/store/account/subscriptions. After you cancel, the store should show an end date instead of a renewal date.
How to Cancel Through Roku or Amazon
If Roku billed Dropout, cancel in your Roku account, not only inside the Dropout channel.
- Sign in at my.roku.com/subscriptions.
- Find Dropout.
- Select Manage subscription.
- Turn off auto-renew and confirm.
On a Roku device, highlight the Dropout channel, press the star button, then open subscription settings. If you only logged into the Roku channel with a dropout.tv account, billing may still sit on the website. Check the receipt.
If you subscribed inside the Fire TV app, official Dropout help sends you to Amazon to manage or unsubscribe.
- Sign in to the Amazon account that bought Dropout.
- Open Memberships and subscriptions.
- Find Dropout.
- Choose Cancel, Unsubscribe, or Manage, then confirm.
Removing the Dropout app from a Roku or Fire TV does not cancel billing.
How to Stop a Free Trial Before Renewal
Trial length is the length shown at signup. Some App Store listings describe a short trial, often a few days. Website offers can differ.
Cancel in the same place the trial started. A website trial uses Account Settings. A store trial uses Apple, Google, Roku, or Amazon. Terms say unused trial time can be forfeited once a paid plan starts.
Do not wait until the last hour on a store plan. Apple and Google typically need auto-renew off at least 24 hours before the period ends.
What Happens After Cancellation
Cancellation turns off auto-renewal. Dropout’s terms say you can keep watching through the current paid term. The plan then stops renewing.
You do not get a leftover-day credit as the default outcome. Superfan extras tied to that paid year also end when the term ends. Merch orders from the Dropout Store are separate from the streaming plan.
Closing the account is not the same as canceling billing. Cancel auto-renewal first. Then ask support if you also want the account closed.
How to Request a Refund
Canceling and getting money back are different steps. Terms say you are not eligible for a prorated refund of the current period after a normal cancel.
The same terms also give a 30-day window from the start date or a renewal start date. If you cancel a Dropout-billed plan in that window, Dropout says it will refund the subscription fee already paid for that service. After that window, fees are generally non-refundable except where the law requires it.
Email customercare@chmedia.com for a website charge. Include your account email, the charge date, the amount, and a screenshot of the canceled status.
If Apple, Google, Roku, or Amazon billed you, that company reviews the refund. Use reportaproblem.apple.com for Apple. Use your Google Play order history for Play charges. Roku-managed purchases are typically prepaid and non-refundable under Roku’s policy.
How to Get Help From Dropout
Start with Account Settings on dropout.tv. If the cancel control is missing, email customercare@chmedia.com. You can also use the contact option in watch.dropout.tv/help.
Dropout does not publish a general consumer cancel phone number in its terms or help pages. Treat numbers on review sites as unverified. Privacy questions go to privacy@dropout.tv, which is not the billing cancel path.
Common Cancellation Problems and Solutions
The website will not let you cancel. The plan is probably billed by Apple, Google, Roku, or Amazon. Open that store account.
You canceled in the app and a charge still posted. The in-app Manage subscription button only works if the app opened the store settings. Confirm the store page shows an end date.
You switched from Apple to the website and still see iTunes billing. Wait until the Apple plan actually ends, then start a website plan if you still want Dropout. Do not run two paid plans at once.
You only wanted to stop Superfan. Check whether Superfan and a standard plan are billed as one yearly charge. Cancel the plan that appears on the receipt.
You cannot find a confirmation email. Screenshot the canceled status and send that to customercare@chmedia.com with your account email.
Tips to Prevent Future Charges
Cancel before the renewal date, not after the charge posts. Set a calendar reminder a few days before a monthly renewal, and earlier before an annual or Superfan renewal.
Keep the confirmation and a screenshot of the end date. Check the same screen again after a week.
Watch first-year discounts. An annual plan advertised at $55.99 can renew at $69.99 unless you cancel.
Do not rely on deleting the app, signing out, or blocking a card. Those steps do not cancel the subscription agreement. Change the payment method only after auto-renewal is off.
FAQs About How to Cancel Dropout Subscription
Q: Does deleting the Dropout app cancel my subscription?
No. Deleting the app only removes it from that device. Billing continues until you cancel in Account Settings or in Apple, Google, Roku, or Amazon.
Q: Can I keep watching after I cancel Dropout?
Yes, through the current paid term. Official terms say the plan then stops renewing. A trial cancel should be finished before the trial converts to a paid charge.
Q: Will Dropout refund unused days?
Not as leftover-day credit after a normal cancel. Terms also describe a 30-day refund window from the start or renewal date for Dropout-billed fees already paid. Store refunds are decided by Apple, Google, Roku, or Amazon.
Q: Where do I cancel if I subscribed on Fire TV or Roku?
If Amazon or Roku took the payment, cancel in that account. Official Fire TV help points you to Amazon. Roku Pay plans cancel at my.roku.com/subscriptions or on the device star menu.
Conclusion
The surest way to cancel a Dropout subscription is to use the account that took the payment. Website members open Account Settings and use Change/Cancel Subscription. Apple, Google, Roku, and Amazon members turn off auto-renewal in those stores.
Then confirm the plan shows an end date, save the proof, and check one more billing cycle so the recurring charge does not return.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
