How to Cancel MHz Choice Subscription [Step by Step]
MHz Choice streams international mysteries, dramas, and comedies with English subtitles. In the US, official prices as of July 31, 2026 are $8.99 a month or $89.99 a year. New accounts typically start with a 7-day free trial, then auto-renew.
You can buy the same catalog in more than one store. Those plans are separate. Deleting the MHz Choice app does not cancel an active subscription. This guide shows how to cancel an MHz Choice subscription where you signed up and how to confirm the next charge is off.
What Is MHz Choice and How Billing Works
MHz Choice is an ad-free on-demand service for US and Canadian viewers.
Official help lists six main ways to subscribe: MHz Choice Direct on mhzchoice.com and the MHz apps, Prime Video, Apple TV+, Xfinity X1 On-Demand, Xumo, and The Roku Channel Premium.
Each option costs $8.99 a month. Logins do not transfer from one store to another.
Direct website billing is handled through MHz Choice’s site, with payments processed by Vimeo OTT. Website checkout commonly accepts Visa, Mastercard, American Express, Apple Pay, and Google Pay. If you started inside an app, Apple, Google Play, or Roku Pay may bill you instead.
Partner plans appear on your Amazon, Apple, Roku, Xfinity, or Xumo statement. MHz Choice cannot cancel those charges from mhzchoice.com. Check your latest receipt first so you use the matching cancel path.
How to Cancel Through the Website
Use this path if you subscribed at mhzchoice.com.
- Open a browser and go to mhzchoice.com.
- Sign in with the email on your receipt.
- In the upper right, select Account, then Manage Subscription.
- Select Billing & Subscription.
- Select Manage Subscription again.
- Select Cancel.
- Confirm, then save the end date and any email.
Official help also shows Pause Subscription on this same screen. Pause is not the same as cancel. If you want billing to stop after this period, choose Cancel.
If you subscribed in the MHz Choice iOS, Android, or Roku app with store billing, the website cannot turn that plan off. Use Apple, Google, or Roku instead.
How to Cancel Through Apple or Google
MHz Choice cannot cancel App Store or Google Play plans for you. Official help sends those members to Apple and Google.
On iPhone or iPad
- Open Settings.
- Tap your name.
- Tap Subscriptions.
- Tap MHz Choice.
- Tap Cancel Subscription and confirm.
You can also manage the plan at account.apple.com or apps.apple.com/account/subscriptions. Turn off auto-renew at least 24 hours before the period ends. If you added MHz Choice through Apple TV+, cancel that Apple subscription the same way. The Apple Account that bought it must cancel.
On Android
- Open the Google Play Store app.
- Tap your profile photo.
- Tap Payments & subscriptions, then Subscriptions.
- Tap MHz Choice.
- Tap Cancel subscription and confirm.
You can review the same plan at play.google.com/store/account/subscriptions. Official app help says MHz Choice cannot cancel a Google Play plan from its side.
How to Cancel Through Roku, Amazon, Xfinity, or Xumo
Roku app or Roku Pay
If Roku billed a direct app purchase, cancel at my.roku.com/subscriptions.
The Roku Channel Premium
This is a separate US plan inside The Roku Channel, not the standalone MHz Choice Roku app.
- Press Home on your Roku remote.
- Highlight The Roku Channel. Do not press OK yet.
- Press the star button.
- Select Manage subscriptions.
- Select MHz Choice.
- Select Cancel subscription.
Prime Video
Official help says you must cancel MHz Choice on Prime Video yourself or ask Amazon. MHz Choice cannot see that Amazon account.
- Sign in to the Amazon account that bought the channel.
- Open Memberships and subscriptions or your Prime Video subscriptions page.
- Find MHz Choice.
- Choose Cancel Channel, Unsubscribe, or Manage, then confirm.
Xfinity X1 On-Demand
This add-on is billed by Xfinity. Cancel it in your Xfinity account or with Xfinity support. MHz Choice cannot change that cable bill.
Xumo
Official help says MHz Choice cannot see Xumo records. Cancel MHz Choice in your Xumo account or by contacting Xumo.
Removing an app from a TV does not stop any of these partner charges.
How to Stop a Free Trial Before Renewal
New users typically get a 7-day trial. Official FAQ says the trial then converts to $8.99 a month or $89.99 a year unless you cancel.
If you cancel during the trial, the cancel is effective immediately. You can still watch until the trial ends. Cancel in the same place the trial started: mhzchoice.com, Apple, Google, Roku, Amazon, Xfinity, or Xumo.
Do not wait until the last hour on a store plan. Apple and Google typically need auto-renew off at least 24 hours before the period ends.
How to Pause Instead of Canceling
Website monthly plans can pause for one, two, or three months. Annual plans cannot pause. Store and partner plans generally do not use this MHz pause tool.
- Sign in at mhzchoice.com.
- Go to Account > Manage Subscription > Billing & Subscription > Manage Subscription.
- Select Pause Subscription.
The pause starts on your next billing date. You will not be charged during the pause, and you also will not have video access. Billing resumes automatically at the end, unless you cancel during the pause.
If you unpause early, official help says you are charged that day and a new cycle starts. Pause is useful if you want a break. It is not a cancel.
What Happens After Cancellation
Cancellation turns off auto-renewal. Official FAQ says there is no contract and no cancel penalty. You keep the current paid period on a regular paid plan.
A trial cancel ends the agreement right away, with access only through the remaining trial days. After the end date, that store’s MHz Choice catalog stops.
Your mhzchoice.com login will not open Prime Video, Roku Channel, Apple TV+, Xfinity, or Xumo copies of the service. If you subscribed in two places, cancel both.
Deleting the account is separate from stopping billing. Official help says website data requests go through Vimeo OTT. Partner accounts stay with that partner.
How to Request a Refund
Canceling and getting money back are different steps. Official refund help says terms treat sales as final. The team will review a request, but a refund is not promised.
MHz Choice says it can review refunds only for direct mhzchoice.com subscribers. Use the billing form at watch.mhzchoice.com/contact/support or email support@mhznetworks.com. Include your account email, charge dates, amounts, the last four card digits, and the statement description.
If Apple, Google, Roku, Amazon, Xfinity, or Xumo billed you, ask that company. Apple reviews requests at reportaproblem.apple.com. Amazon reviews Prime Video channel charges. Roku-managed purchases are typically prepaid and non-refundable under Roku’s policy.
How to Get Help From MHz Choice
Official contact help lists support@mhznetworks.com. Billing questions can also go through watch.mhzchoice.com/contact/support.
MHz Choice says it does not currently have a customer phone line. You can ask by email if a scheduled call is available. Treat phone numbers on review sites as unverified.
Common Cancellation Problems and Solutions
You canceled on the website, but a charge still posted. Check whether Apple, Google, Roku, Amazon, Xfinity, or Xumo also bills you. Official help says double charges often mean two separate plans.
The website has no Cancel button. You are probably on a store-billed plan. Open that store’s subscription list.
You paused and then got billed. That is expected when a pause ends. Cancel during the pause if you do not want the next cycle.
You deleted the app and still got charged. Deleting the app only removes it from the device. Cancel auto-renewal in the billing account.
Login works, but a partner app says you have no subscription. Those are different accounts. Cancel each one in its own store.
Tips to Prevent Future Charges
Cancel before the renewal date, not after the charge posts. Set a calendar reminder for trial day 5.
Keep a screenshot of the canceled status and the end date. Check the same screen again after a week.
Watch for more than one MHz Choice line on your statements. Promo codes on mhzchoice.com do not apply to Amazon, Apple TV+, Xfinity, Xumo, or The Roku Channel.
Do not rely on signing out, deleting the app, or blocking a card. Those steps do not cancel the subscription agreement. Change the payment method only after auto-renewal is off.
FAQs About How to Cancel MHz Choice Subscription
Q: Does deleting the MHz Choice app cancel my subscription?
No. Deleting the app only removes it from that device. Billing continues until you cancel on mhzchoice.com or in Apple, Google, Roku, Amazon, Xfinity, or Xumo settings.
Q: Can I keep watching after I cancel MHz Choice?
On a paid period, yes, through the time you already paid for. If you cancel during the 7-day trial, official help says the cancel is immediate, and you can watch only until the trial ends.
Q: Will I get a refund for unused days?
Not as a default. Official help says sales are final. Website charges may be reviewed if you ask. Store charges are reviewed by Apple, Google, Roku, Amazon, Xfinity, or Xumo.
Q: Why was I charged twice for MHz Choice?
You may have a direct plan and a partner plan at the same time. Those subscriptions are separate and not transferable. Cancel each plan in the account that billed it.
Conclusion
The surest way to cancel an MHz Choice subscription is to use the account that took the payment. Website members go to Account, then Manage Subscription, and choose Cancel. Apple, Google, Roku, Amazon, Xfinity, and Xumo members turn off auto-renewal in those accounts.
Then confirm the plan shows an end date, save the proof, and check one more billing cycle so the recurring charge does not return.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
