Spotting an unfamiliar charge on credit card statement can feel stressful. One name that has left many people searching online is “Leo Design King.” If you recently noticed a charge from Leo Design King or leodesignking.com, you’re not alone.
This article explains exactly what the company is, why the charge appears, what services they sell, and the practical steps you can take next.
What Is Leo Design King?
Leo Design King operates the website leodesignking.com. The company markets itself as a provider of web design, logo creation, UI/UX design, graphic design, video editing, and related digital services.
According to their site, they serve startups and businesses looking for affordable branding and website solutions. The legal entity behind the brand is LEO PROCESSING LLC, located at 3247 S 2750 E, St. George, UT 84790.
The same LLC also operates other similar sites, including marketing-focused brands under names like Leo Market King. The phone number listed across these sites is +1 (888) 568-1030, and the support email for design services is support@leodesignking.com.
Why Does the Charge Appear on Your Credit Card?
The company states in its terms that the transaction description on your card will show as leodesignking.com and that all purchases are one-time charges.
Common reasons the charge shows up include:
- You (or someone with access to your card) completed a purchase after seeing an online ad for a low-cost logo or website package.
- You started an order on the site, entered payment details, and the transaction went through.
- The charge is for a digital product delivered by email after payment.
Prices listed on the site and in the terms start at $29.99 for a basic custom logo and climb higher for standard or premium packages, graphic design, video work, and full websites (some packages exceed $400–$900).
Because these are digital products, delivery is usually promised within a few business days via email or download links. Many people forget the small purchase until the statement arrives days or weeks later.
How Leo Design King Billing Works
All services are described as one-time payments. There is no mention of ongoing subscriptions or automatic renewals in the published terms.
You pay in full upfront. Work is supposed to begin after payment and after you provide any required details or materials. Delivery timelines vary by package, ranging from a couple of days for basic logos to several weeks for more complex website projects.
The company accepts credit and debit cards. If an ACH payment fails, they note a $25 service charge may apply.
Refund Policy and How to Request One
Leo Design King offers a 30-day money-back guarantee on new purchases if you are dissatisfied. Refunds are processed to the original payment method and can take up to 30 working days.
To request a refund:
- Contact them in writing (email is preferred) as soon as possible.
- Provide your order details, the charge amount and date, the last four digits of the card used, and a clear reason.
- For non-delivery claims, they ask that you report the issue within 30 days of the order date.
- For quality or “not as described” issues, they request evidence and may attempt to fix the problem within 72 hours before issuing a refund.
Their stated contact details are:
Email: support@leodesignking.com
Phone: +1 (888) 568-1030
Address: LEO PROCESSING LLC, 3247 S 2750 E, St. George, UT 84790
Keep records of every email and note the date and time of any phone calls.
What to Do If You Do Not Recognize the Charge
Follow these practical steps in order:
- Search your email for confirmation messages from leodesignking.com, support@leodesignking.com, or similar addresses. Check spam and promotions folders.
- Review recent activity on the card. Look for any related smaller authorization holds that may have preceded the final charge.
- Contact the company first. Email or call using the details above and ask for the order details tied to your card. Request a refund if you did not authorize or receive the service.
- Monitor your card closely. Watch for any additional charges.
- Dispute with your bank or card issuer if the company does not respond, refuses a legitimate refund, or if the charge was truly unauthorized. Most issuers give you a clear window (often 60 days from the statement date) to file a dispute. Provide copies of your emails to the merchant.
- Consider a new card if you believe your card details were compromised.
Acting quickly improves your chances of a successful resolution.
Is Leo Design King Legitimate or a Scam?
The company maintains an active website, publishes terms, a refund policy, and a physical Utah address under a registered LLC. They sell defined digital design packages at published prices.
At the same time, low-cost online logo and website services sold through ads often generate confusion. Some customers report they do not remember placing the order or feel the delivered work did not match expectations. Similar merchant names under the same processing LLC have appeared in consumer discussions about unexpected small charges.
There is no widespread public evidence of large-scale fraud rings or repeated unauthorized recurring billing specifically tied to Leo Design King at the time of writing. However, the volume of people searching for the charge name shows that unexpected statements are common.
Treat any unrecognized charge seriously. Contact the company, document everything, and involve your card issuer if needed.
Practical Tips to Avoid Surprise Design Charges
- Turn on real-time purchase alerts from your bank or card app.
- Be cautious with ads promising very cheap custom logos or websites. Read the full checkout page carefully before entering card details.
- Use virtual card numbers or temporary cards for online purchases when available.
- Keep a simple note or screenshot of every online order you place.
- Regularly review statements within a few days of the closing date.
These habits make it much easier to catch and resolve unexpected charges quickly.
FAQs About Leo Design King Charge on Credit Card
Q: What does the Leo Design King charge look like on a statement?
It most often appears as “leodesignking.com” or a close variation that includes “Leo Design King.” The amount typically matches one of their published package prices, starting around $29.99 for basic logo work.
Q: Can I get a refund if I did not receive anything?
Yes, according to their refund policy. Non-delivery claims must be submitted in writing within 30 days of the order date. Contact support@leodesignking.com with your payment details and explain that you never received the digital product.
Q: Is this a recurring subscription?
No. The company’s terms state that purchases are one-time charges. There is no language indicating automatic renewals or ongoing billing for these design packages.
Q: What if the company does not respond to my refund request?
File a dispute or chargeback with your credit card issuer or bank. Provide the dates of your contact attempts, copies of emails, and a clear statement that you either did not authorize the charge or did not receive the service. Most card networks offer strong consumer protection for these situations.
Conclusion
A Leo Design King charge on credit card almost always comes from a one-time purchase of digital design services sold through leodesignking.com by LEO PROCESSING LLC. Packages start at $29.99 for basic logos and go higher for websites and other creative work.
If you recognize the purchase and are happy with the result, no further action is needed. If you do not recognize it or are dissatisfied, contact the company right away using the email and phone number listed above, request a refund under their 30-day policy, and involve your bank if the issue is not resolved.
Checking your email for order confirmations and acting quickly are the two most effective next steps. Staying alert to card alerts and reviewing statements regularly will help you catch similar charges faster in the future.
Disclaimer: This article is for informational purposes only and does not constitute legal, financial, or consumer advice. Policies, contact details, and business practices can change. Always verify information directly with the merchant and your financial institution. If you believe you are the victim of fraud, contact your bank or card issuer immediately and consider reporting the matter to the Federal Trade Commission or your state’s consumer protection agency.
