How to Cancel Cleanup App Subscription [Step by Step]
If you want to cancel Cleanup app subscription billing, you normally need to cancel through the Apple App Store or Google Play. Cleanup: Phone Storage Cleaner is available on both platforms, and subscriptions purchased through these stores are managed by the store rather than simply by deleting the app.
Deleting Cleanup from your phone does not cancel an active subscription. This guide explains how to stop auto-renewal, cancel a Cleanup free trial, check whether cancellation worked, and request a refund when eligible.
What Is Cleanup App Subscription and How Billing Works
Cleanup: Phone Storage Cleaner is a utility for removing duplicate or similar photos and videos, compressing files, organizing contacts, and freeing storage space. The current US App Store listing shows it as a free download with optional paid Cleanup Pro subscriptions and in-app purchases.
Pricing can vary based on the offer shown when you subscribe. As of October 2026, the US App Store lists several Cleanup Pro weekly purchase options ranging from $5.95 to $11.99, along with a Cleanup Pro 1 Year option at $29.99. Check your Apple or Google receipt for the exact price and renewal schedule attached to your account.
The iPhone listing also advertises a seven-day free trial for some subscription offers. It states that the trial can convert into a paid subscription automatically unless auto-renewal is canceled before the renewal deadline.
Cleanup subscriptions may also be offered through Google Play on Android. Google states that Play subscriptions continue renewing according to their billing period until you cancel them.
How to Cancel Cleanup App Subscription on iPhone or iPad
If you subscribed through the App Store, Apple manages the subscription. You don’t need to find a cancellation button inside Cleanup.
On iPhone or iPad
- Open Settings.
- Tap your name at the top of the screen.
- Tap Subscriptions.
- Find and tap Cleanup or the related Cleanup Pro subscription.
- Tap Cancel Subscription.
- Follow the confirmation prompts.
Apple says that if there is no Cancel Subscription button, or you see an expiration message in red, the subscription has already been canceled.
After canceling, return to the subscription page and check the status or expiration date. Keeping a screenshot of this screen and your cancellation confirmation can help if you later need to question another charge.
How to Cancel Cleanup App Subscription on Android
If you started Cleanup through Google Play, you need to stop the recurring charge from the Google Account used for the purchase.
On Android
- Open the Google Play Store.
- Tap your profile picture.
- Open Payments & subscriptions.
- Tap Subscriptions.
- Select Cleanup: Phone Storage Cleaner.
- Tap Cancel subscription.
- Follow the on-screen instructions to finish cancellation.
Google confirms that uninstalling an Android app does not cancel its Play Store subscription. After cancellation, you can generally continue using paid benefits through the period you’ve already paid for.
If Cleanup isn’t listed, make sure you’re signed in to the correct Google Account. Google specifically recommends checking other accounts when a subscription cannot be found.
How to Cancel a Cleanup Free Trial Before It Charges
Treat a Cleanup free trial like any other auto-renewing subscription. Starting the trial can authorize the App Store or Google Play to begin paid billing when the trial ends.
For the iOS version, Cleanup’s App Store listing currently advertises a seven-day trial and says auto-renewal should be canceled at least 24 hours before the end of the current period. Apple also recommends canceling trial subscriptions at least 24 hours before the trial ends if you don’t want them to renew.
You don’t need to wait until the final day to cancel. Once you’re sure you don’t want the paid plan, cancel through your subscription settings and confirm that the account shows an expiration date instead of another renewal.
Android trial terms may vary by the particular offer you received. Check Google Play’s Subscriptions page for the renewal date and price attached to your account.
What Happens After You Cancel Cleanup
Canceling stops the subscription from automatically renewing again. It does not normally erase Cleanup from your device, so you can uninstall the app separately if you no longer want it.
For Google Play subscriptions, Google says you can normally continue using a canceled subscription for the time you’ve already paid for. Cancellation itself does not automatically refund a previous payment.
Keep your cancellation email, store receipt, and a screenshot showing the subscription status. These records are useful if you believe another renewal was taken after you successfully canceled.
How to Request a Cleanup App Refund
Canceling and requesting a refund are separate actions. Canceling stops future renewal, while a refund request asks for money already charged to be returned.
If Apple billed you, use Apple’s refund process. Apple instructs users to sign in to its Report a Problem service, choose Request a refund, select a reason, choose the subscription or purchase, and submit the request. Approval is not guaranteed because eligibility depends on the circumstances.
For a Google Play purchase made within 48 hours, Google says you may be eligible to request a refund depending on the details of the transaction. For many purchases more than 48 hours old, Google directs users to contact the app developer about refund options.
Cleanup’s official terms list cleanup@codeway.co as a contact address for questions about the service. A refund from the developer is not guaranteed and may depend on the store rules, circumstances, and applicable law.
Remember that getting a refund does not always mean future billing has been canceled. Check your Apple or Google subscription settings separately.
Cleanup Subscription Not Showing? Try These Checks
If you can’t find Cleanup under Apple Subscriptions, search your email for an Apple receipt. Apple recommends checking which Apple Account appears on the receipt because the purchase may belong to another account you use.
On Android, switch between any Google Accounts you use and check Payments & subscriptions > Subscriptions again. This is a common reason a valid Play subscription appears to be missing.
Some Google Play reviewers have reported difficulty finding or canceling Cleanup subscriptions during or after a free trial. These are individual user experiences rather than verified account-wide problems, but they make it especially important to confirm the subscription through Google’s billing settings rather than relying on the Cleanup app itself.
If neither Apple nor Google shows an active subscription, check the original purchase receipt and your card statement to identify who actually processed the payment. Apple advises users who cannot find an Apple receipt to contact the company that is billing them.
How to Prevent Another Cleanup Recurring Charge
Cancel as soon as you decide you don’t want the subscription, especially if you’re using a short free trial or weekly plan. Don’t rely on deleting the app, removing its permissions, or simply stopping use.
Check the subscription page after cancellation and look for an expiration date or other indication that automatic renewal is no longer active. Save the confirmation until at least the date when the next charge would otherwise have occurred.
Also review the exact subscription price before starting future trials. Cleanup’s US App Store listing currently contains multiple weekly purchase prices, so the amount offered to you may not match another user’s rate.
Blocking or replacing a credit card is not a substitute for canceling the subscription agreement. Cancel through the store or billing provider so the recurring subscription itself is properly stopped.
FAQs About How to Cancel Cleanup App Subscription
Q: Does deleting the Cleanup app cancel my subscription?
No. Deleting the app only removes it from your phone. Apple or Google may continue renewing the subscription until you cancel it through the account that manages the purchase.
Q: Why can’t I find Cleanup in my subscriptions?
You may be signed in to a different Apple Account or Google Account from the one used to subscribe. Check your purchase receipt first, then sign in to the account shown on that receipt.
Q: Can I get a refund after canceling Cleanup?
Possibly, but cancellation does not automatically create a refund. Apple reviews refund requests individually, while Google says some purchases may qualify depending on when the charge occurred and the circumstances.
Q: How do I know my Cleanup subscription is canceled?
Open your Apple or Google subscription manager and check Cleanup’s status. On Apple devices, the absence of a Cancel button together with an expiration message indicates that the subscription has already been canceled.
Conclusion
The simplest way to cancel Cleanup app subscription billing is through Apple Subscriptions on an iPhone or Google Play Subscriptions on Android. Cancel there instead of only deleting the Cleanup app, and do it before your next renewal or free-trial deadline.
After canceling, confirm the subscription status and save proof of cancellation. If you’ve already been charged, request a refund separately through Apple, Google Play, or the appropriate billing provider based on your purchase receipt.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
