How to Cancel MUBI Subscription [Step by Step]
MUBI is a curated streaming service for independent, classic, and international films. In the US, the standard plan is $14.99 a month or $119.88 a year. MUBI GO, which adds a weekly cinema ticket in select cities, is $19.99 a month or $167.88 a year.
Plans typically start with a 7-day free trial and then auto-renew. Deleting the MUBI app does not cancel an active subscription. This guide shows how to cancel a MUBI subscription where you signed up, stop auto-renewal, and check that the next charge is off.
What Is MUBI and How Billing Works
MUBI bills through the path you used at signup. If you paid on mubi.com, MUBI charges your card or other website payment method. If you started in an app or on a streaming device, Apple, Google, Roku, Amazon, or Fire TV usually handles the recurring charge.
Official US membership pages list monthly and yearly MUBI and MUBI GO plans. A discounted student plan is also offered, with a longer first trial than the standard 7 days.
Student pricing is not fixed on the main US plans page. MUBI’s help pages describe it as about 40% off the standard rate after a 30-day student trial.
Website plans typically renew every 30 days on monthly billing, or every 360 days on yearly billing. Your next date can shift if a payment fails or you pause.
There is no official cancellation fee. MUBI’s terms say you should cancel at least 1 calendar day before renewal to avoid the next website charge.
MUBI can only cancel what it bills itself. Store and channel plans must be turned off in that store or channel account. Look at your last receipt to see who charged you before you start.
How to Cancel Through the Website
Use this path if you subscribed on mubi.com with a card or another website payment method. Official help points to your subscription settings at mubi.com/subscription.
- Open a browser and go to mubi.com/subscription.
- Sign in with the email on your MUBI receipt.
- Review the plan name, payment method, and next billing date.
- Choose the cancel control. The label may say Cancel Subscription, End Subscription, or similar.
- Decline a pause offer if you want billing to stop after this period.
- Confirm until the page shows that auto-renewal is off.
- Watch for a confirmation email and save it with the date access ends.
You keep the time you already paid for. That is cancellation, not a refund. If the next billing date is still active after you finish, refresh the page and repeat the steps.
How to Cancel Through Apple or Google
MUBI cannot cancel an App Store or Google Play plan from mubi.com. Official help sends iOS, Apple TV, and Android store subscribers to those stores.
On iPhone or iPad
- Open Settings.
- Tap your name.
- Tap Subscriptions.
- Tap MUBI.
- Tap Cancel Subscription and confirm.
You can also manage the same plan at account.apple.com or apps.apple.com/account/subscriptions. Turn off auto-renew at least 24 hours before the period ends. If you use Family Sharing, the Apple Account that bought MUBI must cancel.
On Android
- Open the Google Play Store app.
- Tap your profile photo.
- Tap Payments & subscriptions, then Subscriptions.
- Tap MUBI.
- Tap Cancel subscription and confirm.
Google also lets you review plans at play.google.com/store/account/subscriptions. After you cancel, the store page should show an end date instead of a renewal date.
How to Cancel Through Roku or Amazon
If you added MUBI on a Roku device, official help says you must cancel in your Roku account, not on mubi.com.
- Sign in at my.roku.com/subscriptions, or on the device go to Home, highlight the MUBI app, press the star button, then open subscription settings.
- Find MUBI.
- Turn off auto-renew or unsubscribe.
- Confirm and save the end date.
If MUBI is a Prime Video Channel, Amazon bills it. MUBI cannot cancel that charge.
- Sign in to the Amazon account that bought the channel.
- Open Account & Lists, then Memberships and subscriptions, or go to your Prime Video channel subscriptions page.
- Find MUBI.
- Choose Cancel Channel, Unsubscribe, or Manage, then confirm.
Removing the MUBI app from a Roku, Fire TV, or Amazon device does not stop the recurring charge. Fire TV sign-ups are also third-party plans under MUBI’s terms, so cancel in the Amazon or Fire TV subscription settings that show the charge.
How to Stop a Free Trial Before Renewal
A standard MUBI trial is typically 7 days. The student offer described in official FAQs starts with a 30-day trial, then a discounted monthly plan. The trial converts to a paid plan unless you cancel first.
Cancel with the same company that started the trial. Website trials use mubi.com/subscription. Apple, Google, Roku, and Amazon trials cancel in those accounts. If you cancel a trial, paid access generally stops when the trial ends.
Do not wait until the last hour if you can help it. Website terms ask for 1 calendar day. Apple and Google typically need auto-renew off at least 24 hours before the period ends.
How to Pause Instead of Canceling
If you subscribed on the website, MUBI may let you pause instead of cancel. Official help says you can choose Pause Membership for one or three months.
The pause starts after your current paid period. You can unpause early in subscription settings. When the pause ends, billing resumes automatically. You can still cancel during the pause if you do not want the next charge.
Pause is not available on every store-billed plan. If you do not see Pause Membership, cancel auto-renewal instead.
What Happens After Cancellation
Cancellation turns off auto-renewal. It does not usually cut off access that day. You keep streaming through the period you already paid for.
After that date, paid features stop. A free MUBI account may remain, but the full catalog does not. Downloaded titles typically become unplayable when paid access ends, so finish them before the end date.
A student plan converts to a standard monthly plan after the graduation date you entered. Official help says you can mark that student plan for cancellation in advance at mubi.com/subscription.
Pause is different from cancel. A paused website plan starts again and bills unless you cancel during the pause.
How to Request a Refund
Canceling and asking for money back are separate steps. MUBI’s terms say payments are nonrefundable and there is no credit for unused days, except when MUBI chooses to help or the law requires it.
If MUBI billed the website charge, contact support through help.mubi.com or email support@mubi.com. Include your account email, the charge date, the amount, and a screenshot of your canceled status.
If Apple, Google, Roku, or Amazon billed you, that company reviews the refund. For Apple, start at reportaproblem.apple.com. For Google Play, use the order in your Play payments history. Amazon and Roku have their own refund tools for channel and device purchases.
Do not expect a partial-month refund as the default outcome. Save every confirmation until the charge is resolved.
Common Cancellation Problems and Solutions
The website will not let you cancel. You are probably billed by Apple, Google, Roku, or Amazon. Open that store or channel account and cancel there.
You canceled, but a new charge posted. Check the receipt prefix and the billing owner. Confirm the plan shows as expiring, not active. Website terms require canceling 1 calendar day before renewal. Store plans often need 24 hours.
Login says you have no subscription. Official help says you may have a second MUBI account on another email. Search your inbox for MUBI receipts, then write support@mubi.com.
You paused and then got billed. That is expected when a pause ends. Cancel during the pause if you do not want the next cycle.
You cannot find a phone number. Official help articles do not publish a US consumer cancel line. Use the help center Contact Us form or support@mubi.com. Treat random numbers on review sites as unverified.
Tips to Prevent Future Charges
Cancel at least a day before renewal, not after the charge posts. Set a calendar reminder for trial day 5 on a 7-day trial, or earlier on a student trial.
Keep the confirmation email and a screenshot of the end date. Check the same screen again after a week.
Watch for more than one MUBI product. MUBI GO is a separate premium plan. Notebook magazine billing is also separate from streaming. Cancel each product that appears on your statement.
Do not rely on deleting the app, hiding a profile, or blocking a card. Those steps do not cancel the subscription agreement. Update or remove the payment method only after auto-renewal is off.
FAQs About How to Cancel MUBI Subscription
Q: Does deleting the MUBI app cancel my subscription?
No. Deleting the app only removes it from that device. The company that bills you will keep charging until you cancel auto-renewal in your MUBI, Apple, Google, Roku, or Amazon account.
Q: Can I cancel MUBI and still finish the month I paid for?
Yes, for a paid period that already went through. Official help and terms say remaining paid time is kept. A trial cancel typically ends paid benefits when the trial ends.
Q: Will MUBI refund unused days after I cancel?
Usually no. Terms say there are no refunds or credits for partial periods, unless MUBI agrees in a specific case or the law requires it. Store refunds are decided by Apple, Google, Amazon, or Roku.
Q: Where do I get help if the cancel button is missing?
Start at help.mubi.com and use Contact Us, or email support@mubi.com. Say where you subscribed and attach your receipt. If a store billed you, that store’s subscription page is still the cancel path.
Conclusion
The surest way to cancel a MUBI subscription is to use the same account that took the payment. Website members cancel at mubi.com/subscription. Apple, Google, Roku, and Amazon members turn off auto-renewal in those accounts.
Then confirm the plan shows an end date, save the email, and check one more billing cycle so the recurring charge does not return.
Disclaimer: This guide provides general educational information based on publicly available details at the time of writing. Cancellation procedures and refund policies may change. Contact the service or your payment provider for account-specific assistance.
