How to Cancel Screambox Subscription [Step by Step]
Screambox is a horror streaming service from Cineverse. Public U.S. Premium pricing is typically $6.99 a month or $59.99 a year. A free trial may convert to a paid plan if you do not cancel in time.
Your recurring charge may show as Screambox, Cineverse, Apple, Google, Amazon, or Roku, depending on where you signed up. Deleting the app does not cancel the subscription. Use the same place that bills you, then save the confirmation.
What Is Screambox and How Billing Works
Screambox streams curated horror movies, series, and exclusives. There is usually a paid Premium plan and a limited free tier with ads. Website plans commonly list monthly and yearly Premium.
The App Store has also listed extra terms such as a quarterly plan around $11.99 and a half-year plan around $14.99. Promo prices can differ from the regular rate.
The person who paid can cancel. Family Sharing or a shared Amazon household may mean only the original purchaser can stop the charge. Website billing typically uses a card. Store plans bill Apple or Google. Some people add Screambox as an Amazon Prime Video channel or sign up on Roku.
Look at the receipt before you pick a cancel path. An Apple receipt often mentions Apple or iTunes. Google Play mentions Google. Amazon often shows Amazon, Prime Video, or a channel name. Roku Pay typically says Roku. A direct site charge may say Screambox or Cineverse.
Official terms treat the plan as month-to-month until you cancel or the company ends it. You generally must cancel before the next renewal to avoid another charge.
A free trial, when offered, lasts as long as the signup screen said. Third-party catalogs often mention about 7 days. The trial can start billing automatically when it ends.
How to Cancel on the Screambox Website
Official help says you can manage or cancel in your Screambox account settings if Screambox bills you directly. Reviews and testers often note that the mobile app does not handle billing. Use a browser on screambox.com instead.
- Open a browser and go to screambox.com.
- Sign in with the same email you used to subscribe.
- Open your account, profile, or settings menu.
- Look for Subscription, Membership, Plan, or Billing.
- Choose cancel, turn off auto-renewal, or unsubscribe.
- Confirm and wait for an on-screen message or email.
If the cancel button errors out, try another browser or a desktop computer. Some users have reported a “subscribed from another device” message. That usually means billing lives on Apple, Google, Amazon, or Roku, not on the website.
Canceling on the site typically stops the next recurring charge. Paid access generally lasts through the current period. Official terms then say the account closes at the end of that period.
How to Cancel by Contacting Customer Care
Use support if the website will not cancel a Screambox-billed plan, or if you need help finding the payer.
Official terms list customer service at cinedigm.zendesk.com/hc/en-us. Email published in the terms and on the Google Play listing is support@screambox.com. The Play listing also shows support@cineverse.com.
The website does not prominently publish a dedicated consumer cancel hotline. Google Play lists (978) 546-3685 as an app support number, and the developer listing also shows (424) 415-8757.
Treat those as store-listed contacts, not a promised live cancel desk. Ignore random numbers from complaint sites.
When you write, include:
- The email on the Screambox account
- The last four digits of the card or the store order ID
- The charge date and amount
- A clear request to stop auto-renewal
Ask for written confirmation. Keep screenshots of the request and the reply.
Canceling If Billed Through Apple or Google
If you started the plan in the iPhone, iPad, or Android app, Screambox typically cannot flip that billing off for you. Cancel in the store at least 24 hours before renewal when you can.
On iPhone or iPad
- Open Settings and tap your name.
- Tap Subscriptions.
- Tap Screambox.
- Tap Cancel Subscription and confirm.
You can also use apps.apple.com/account/subscriptions or account.apple.com. If you do not see Cancel, the plan may already be set to end, or a different Apple Account paid for it.
On Android
- Open the Google Play Store app.
- Tap your profile photo.
- Tap Payments & subscriptions, then Subscriptions.
- Tap Screambox.
- Tap Cancel subscription and confirm.
You can also manage plans at play.google.com/store/account/subscriptions. Google may offer a pause. Pause is not the same as cancel. If you want the recurring charge gone, complete cancel.
Canceling Through Amazon, Roku, or Another Partner
Cancel with the company that actually bills you.
Amazon Prime Video channel
- Sign in on a web browser. Channel cancel is generally not in the Prime Video phone app.
- Open Account & Settings, then Your subscriptions, or go to Amazon Memberships & Subscriptions.
- Find Screambox.
- Choose Unsubscribe, Cancel Channel, or Cancel subscription and confirm.
You usually keep the channel until the date Amazon shows. Canceling Screambox does not cancel Amazon Prime.
Roku
If Roku Pay took the payment, cancel at my.roku.com/subscriptions or on the device: Home, highlight the Screambox app, press the Star button, then Manage subscription and turn off auto-renew. Removing the channel tile does not stop Roku billing.
Cable, YouTube TV, or other add-on bundles need that provider’s membership settings. Screambox support cannot cancel a partner’s bill.
What Happens After You Cancel
Official terms say you may cancel anytime. After you cancel, you generally keep Screambox through the current billing period. Then the paid account typically closes.
Website terms also say payments are nonrefundable, with no credit for unused days. The company may grant a refund or discount as a one-off courtesy. That is not a promised unused-time refund.
Apple or Google refunds follow those stores, not the Screambox website policy. Amazon and Roku use their own channel and Pay rules. Roku-managed purchases are typically prepaid and final.
A free account with ads, if offered in your region, is not the same as Premium. After paid access ends, you may see a limited catalog or a sign-in wall. Watch history can remain on the login until you ask support about deletion.
Tips for a Smooth Cancellation
Cancel before the renewal date, not on it. Terms say you must cancel before the plan renews to avoid the next fee.
Match the payer first. Check the statement descriptor and the original welcome email.
Save proof. Screenshot the canceled status, end date, and confirmation email.
Do not rely on deleting the app, signing out, or clearing devices. Those steps do not stop auto-renewal.
If a trial is running, cancel during the trial window shown at signup. Official terms say Screambox is not required to send a separate “trial is ending” reminder.
Common Problems and Solutions
The website cancel link fails. Try desktop Chrome or a private window. If it still fails and the charge is from Apple, Google, Amazon, or Roku, cancel there instead.
You do not see Screambox under Apple or Google. Search email for “Apple,” “Google Play,” “Amazon,” or “Roku.” Also check a second Apple Account or Google account.
You were billed for a year after expecting monthly. Some store SKUs and checkout pages offer yearly or multi-month plans. Cancel future renewals in that same store. Ask the payer about a refund. Do not assume unused months come back.
Support asks for extra personal details. You can share the account email and a billing ID. You do not need to give a new home phone just to stop auto-renewal on a card you already used.
A charge posts after you canceled. Compare the charge date with the confirmation timestamp. A payment already in process can still clear. Then contact the same payer with your proof.
Alternatives After Canceling
If you still want horror without this recurring charge, look at a one-month plan on another service, library streaming, or buying a single title. Shudder is a common comparison. Prices and catalogs change, so check the current listing before you subscribe.
If you only wanted one movie, a rental is often cheaper than leaving auto-renewal on. If you might return later, keep the confirmation email. You can usually sign up again. A new promo may not match your old rate.
FAQs About How to Cancel Screambox Subscription
Q: Does deleting the Screambox app cancel my subscription?
No. Deleting the app only removes it from that device. The recurring charge keeps going until you cancel with the company that bills you.
Q: Will I get a refund when I cancel Screambox?
Website terms generally say payments are final and unused time is not credited. Any refund is typically discretionary. Apple, Google, Amazon, or Roku handle store or partner refunds under their own rules.
Q: How do I stop a Screambox free trial from turning into a paid plan?
Cancel in the same place you started the trial, before that trial end date. Official terms say the saved payment method can be charged when the trial ends. Do not wait for a reminder email.
Q: Who can I email if I cannot find a cancel button?
Use support@screambox.com and the Cineverse help center linked in the terms. Include your account email and receipt. If Apple or Google billed you, cancel in that store even if you also email Screambox.
Conclusion
To cancel a Screambox subscription, stop auto-renewal where the charge started. That is usually the Screambox website, Apple, Google, Amazon, or Roku. Deleting the app does not unsubscribe you.
Check one more statement after the next billing date. Keep the confirmation. If another recurring charge appears, send that proof to the same payer and ask them to turn the plan off.
Disclaimer: This article is general educational information based on publicly available Screambox, Cineverse, App Store, Google Play, Amazon, and Roku details at the time of writing. It is not financial or legal advice. Plans, prices, refunds, and menus change. Contact Screambox or your payment provider for help with your account.
