How to Cancel OkCupid Premium Subscription [Step by Step]
OkCupid Premium is a paid dating plan on top of a free OkCupid account. Official help also lists Basic, Premium Plus, and a separate Incognito plan.
Terms are typically 1, 3, or 6 months. The recurring charge often shows as OKCUPID.COM, WMV*OKCUPID.COM, PAYPAL *OKCUPID.COM, MATCHGROUP, Apple, or Google.
Official help says you must turn off billing where you paid. Use the steps below to unsubscribe through the website, Apple, or Google.
What Is OkCupid Premium and How Billing Works
A free OkCupid account can still browse, like, and message matches. Premium adds paid extras. Official help says Premium includes Basic perks, plus seeing who Liked you first, extra question answers, and 3 SuperLikes each week.
Premium Plus adds more SuperLikes, read receipts, Priority Likes, and a monthly Boost token. Incognito is a separate subscription. It hides your profile unless you Like or message someone.
You usually pick 1, 3, or 6 months. Official help says 3- and 6-month packages are billed in full at purchase. Longer terms typically cost less per month. OkCupid does not publish one public price for every user.
Recent US reviews often put Premium near the high $30s to mid $40s for one month, with a lower monthly rate on a 6-month pack. Premium Plus is often higher. Check your receipt and Subscription Settings for the amount that applies to you.
Plans auto-renew until you cancel. Older members may still see the legacy name A-List on a receipt. Boosts and other extras can bill on top of Premium.
Desktop purchases typically use a card or PayPal. iPhone in-app purchases go through Apple. Android purchases may go through Google Play or a card. Official help does not list carrier billing. Only the account that paid can stop that recurring charge.
How to Cancel on the OkCupid Website
Use this path if a card or PayPal billed you. Official help says you cannot cancel that billing in the app or on the mobile site. Open a desktop or laptop browser.
- Sign in at okcupid.com.
- Go to Settings, or open okcupid.com/settings.
- Open the subscriptions page. Official help points to okcupid.com/settings?page=subscriptions.
- Find OkCupid Premium in the list. Cancel Incognito too if you bought that plan separately.
- Click Turn off automatic billing.
- Confirm the screens until you see that renewal is off.
- Note the date your paid time ends.
- Save a screenshot and watch for email.
If the button says Renew instead of Turn off automatic billing, official help says the subscription is already canceled. You should see the end date.
You keep the time you already paid for. Then the account typically drops back to free.
Canceling If Billed Through Apple or Google
OkCupid cannot cancel an App Store plan. Official help says Apple does not allow that. Google Play works the same way. If Settings on the website has no Turn off automatic billing link, look at Apple or Google next.
On iPhone or iPad
- Open Settings and tap your name.
- Tap Subscriptions.
- Tap OkCupid.
- Tap Cancel Subscription and confirm.
You can also use the App Store profile icon, then Subscriptions. If OkCupid is missing, you likely paid by card or PayPal. Cancel on the website instead.
On Android
- Open the Google Play Store app.
- Tap your profile icon.
- Tap Payments & subscriptions, then Subscriptions.
- Tap OkCupid.
- Tap Cancel subscription and follow the prompts.
If Google Play does not list OkCupid, cancel on the website. A card charge made inside the Android app may still be an OkCupid bill, not a Play Store bill.
How to Cancel by Contacting Customer Care
Official help says you can cancel yourself and do not need to contact support first. Use support if the website link is missing, a charge looks wrong, or you want a refund review.
OkCupid says it does not offer phone support. All official help goes through the secure form at okcupid-app.zendesk.com. The company also warns that other sites post fake phone numbers.
- Open the official request form at okcupid-app.zendesk.com/hc/en-us/requests/new.
- Explain that you want to cancel Premium and stop auto-renewal.
- Include the account email, the plan name, and the last charge date.
- Ask for written confirmation.
Do not send your password or full card number. Official help says staff will never ask for those. About Us notes the team generally does not work weekends or US holidays, so replies can take longer then.
Older terms have also listed support@okcupid.com for some refund requests. Start with the official form so your note is tied to the right account.
What Happens After You Cancel
Canceling stops future billing. Official refund help says you keep the rest of the time you paid for, then the account goes back to free. There is no automatic unused-time refund.
Disabling your profile is not the same as a cancel. Official cancel help says disable does not automatically turn off auto-renewal. Cancel billing first, then disable if you want a break.
Deleting the account is stronger for card or PayPal plans. Official help says a delete typically cancels that subscription so you are not charged again. Apple and Google do not know if you disable or delete OkCupid. Those stores keep billing until you cancel there too.
If you disable a card or PayPal plan, official account-closure help says billing may pause while the profile is off. If you turn the profile back on after the end date, you may have to pay again. Do not rely on disable alone.
Requesting a Refund After Cancellation
Official help says canceling does not automatically refund unused days. OkCupid says it tries to be reasonable for a serious bug or for payment info used without permission. Use the official form for that review. Do not count on a yes.
Apple handles iPhone app refunds. OkCupid says it cannot refund, cancel, or adjust those purchases. Use reportaproblem.apple.com or Apple support. Google Play handles Play Store refunds.
California subscribers may cancel without penalty before midnight of the third business day after signup. If you used Apple or Google, you still cancel through that store. Other users may request a refund through official support or a signed, dated cancel notice, as the terms describe.
Upgrades from Basic to Premium can create two statement lines. Official help says the leftover Basic time is typically refunded or credited, and Premium is billed right away. That is not the same as a cancel refund.
Common Problems and Solutions
You canceled in the app, but another charge posted.
Card and PayPal plans cancel only on the desktop website. Apple and Google plans cancel only in those stores.
Settings shows Renew, not Turn off automatic billing.
Official help says renewal is already off. Check the end date.
You disabled or deleted the profile and still got billed.
That is common with Apple and Google. Cancel the store subscription separately.
OkCupid is not in Apple or Google subscriptions.
Cancel at okcupid.com/settings?page=subscriptions.
You also bought Incognito.
That is a separate plan. Turn off automatic billing for each subscription on the list.
Tips for a Smooth Cancellation
Use a computer browser for card or PayPal billing. Phone browsers and the app typically hide that cancel link.
Cancel before the next renewal date. Save screenshots of Subscription Settings and any email.
Watch the next statement for OKCUPID.COM, WMV*OKCUPID.COM, PAYPAL *OKCUPID.COM, MATCHGROUP, Apple, or Google.
A free OkCupid account is not a Premium free trial. If you later buy Premium, that plan renews until you stop it.
FAQs About How to Cancel OkCupid Premium Subscription
Q: Does deleting the OkCupid app cancel Premium?
No. Deleting the app does not stop auto-renewal. Cancel on the website for card or PayPal billing, or in Apple or Google subscriptions if the store charged you.
Q: Will I get a refund for unused Premium days?
Usually not. Official help says you keep the time you already paid for, then return to a free account. OkCupid may review refunds for a serious bug or an unauthorized charge. Apple and Google handle store refunds.
Q: Can I cancel OkCupid Premium in the app?
Not if you paid with a card or PayPal. Official help says that cancel link is on the website, not in the app or on the mobile site. App Store and Google Play plans cancel in those stores.
Q: Does disabling my profile stop the recurring charge?
Do not count on it. Official cancel help says you should turn off automatic billing before you disable the account. Apple and Google keep billing even if you disable or delete the profile.
Conclusion
To cancel an OkCupid Premium subscription, turn off automatic billing where you first paid. Use the desktop Settings subscriptions page for card or PayPal charges. Use Apple or Google if the store billed you.
Keep the confirmation and watch one more statement. That is the simplest way to unsubscribe, stop auto-renewal, and avoid another recurring charge after a forgotten Premium plan.
Disclaimer: This article is general educational information based on publicly available OkCupid help pages and terms at the time of writing. It is not financial or legal advice. Plans, prices, refunds, and screens can change. Contact OkCupid, Apple, Google, or your payment provider for help with your account.
