How to Cancel DaVinci AI Subscription [Step by Step]
DaVinci AI is an image and video generator at davinci.ai from HubX. It is not DaVinci Resolve and not the Da Vinci Eye tracing app. The mobile app is often listed as DaVinci – Image Generator AI.
Paid plans typically use credits for each generation. A charge may show as DaVinci, HubX, Stripe, Apple, or Google Play.
Deleting the DaVinci AI app does not cancel the subscription. Official policy says the same thing. Cancel on the website or in the store that billed you if you want to stop auto-renewal before the next recurring charge.
What Is DaVinci AI and How Billing Works
DaVinci AI lets you type a prompt and generate images or video. A limited free or trial path may let you test a few results. Paid website tiers have been listed as Basic, Pro, Creator, and Ultimate.
Homepage pricing has shown Basic around $9 a month when billed annually, with Pro and Creator at higher annual-billed rates. Those figures can change with promotions.
App Store listings in the US have shown weekly artwork plans around $4.99 to $6.99, yearly plans around $19.99 to $39.99, credit packs from about $2.99, and some lifetime artwork options around $29.99.
Reviewers also describe a cheap intro, sometimes about $1.99, that later converts to a higher weekly or monthly fee, often near $29.99. Your receipt is the amount that counts.
Website plans typically bill a card or PayPal through Stripe. App plans typically bill through Apple or Google. Only the account that paid can unsubscribe. Official help says you keep premium access until the current period ends after you cancel.
The refund policy also says to cancel at least 24 hours before the next billing date if you want to avoid another charge.
How to Cancel on the DaVinci Website
Use this path if you subscribed at davinci.ai. Official help lists these steps. Work in a browser, not only inside the mobile app.
- Open a browser and sign in at davinci.ai.
- Click or tap the profile icon.
- Click Manage Account.
- Open Plan in the left panel.
- Open the Danger Zone dropdown.
- Click Cancel Subscription and confirm every prompt.
The contact page also says you can cancel through Account, then Plans. After you finish, refresh the Plan page. Confirm that auto-renewal is off and write down the end date. Website emails may also include a Stripe portal link or a cancellation link from checkout.
If the Plan page still shows an active renewal after you confirm, take screenshots. Then email support with the account email, charge date, and amount.
Canceling If Billed Through Apple or Google
If you started a free trial or paid plan inside the iPhone, iPad, or Android app, DaVinci generally cannot stop that bill from its website. You unsubscribe in the store that took the payment.
On iPhone or iPad
- Open Settings.
- Tap your name at the top.
- Tap Subscriptions.
- Tap DaVinci AI.
- Tap Cancel Subscription and confirm. Note the end date.
If you do not see DaVinci AI, sign in with the Apple Account that paid. You can also manage the plan at apps.apple.com/account/subscriptions. Family plans generally require the organizer or the purchasing Apple Account to cancel.
On Android
- Open the Google Play Store app.
- Tap your profile picture.
- Tap Payments & subscriptions, then Subscriptions.
- Tap DaVinci AI.
- Tap Cancel subscription and confirm. Note the end date.
Use the same Google account that bought the plan. You can also open play.google.com/store/account/subscriptions on a computer. Deleting the app does not unsubscribe you on either store.
How to Cancel by Contacting Support
There is no published US consumer phone number on the official pages checked for this guide. Public contacts include support@davinci.ai and websupport@davinci.ai. You can also use the contact form at davinci.ai/contact.
Keep the email short.
- Subject: Cancel DaVinci AI subscription and stop auto-renewal
- Include the account email, User ID if you have one, device type, charge date, amount, and last four card digits.
- Ask for written confirmation that renewal is off and the date access ends.
Do not assume a refund just because you emailed. Official pages treat website purchases as generally final once any credit is used.
Requesting a Refund After Cancellation
Refund rules depend on who billed you.
For Apple, use reportaproblem.apple.com and pick the DaVinci charge. For Google, use the Play order email or the subscription page refund request. Store decisions vary.
For a website purchase, official help says digital purchases are generally final, non-refundable, and non-exchangeable to the extent allowed by law. The purchase is treated as consumed the first time you use credits to generate content. After any credit is used, a website refund is typically off the table.
The public refund policy also describes a US window of 3 calendar days from the first purchase if no credit has been consumed. That is a first-purchase rule, not a promise for later renewals. Do not spend credits if you still hope to use that window. File the request in writing before the third calendar day ends.
What Happens After You Cancel
After a successful cancel, premium access typically continues until the period you already paid for ends. Then the account generally drops to a limited free tier. Unused subscription time is not usually paid back.
Credits you already spent stay spent. Extra credit packs are often separate from the membership. Canceling VIP does not always reverse a coin purchase.
Watch the next two statements. If a new recurring charge posts after the end date, send your cancel screenshot to the payer and to support.
Tips for a Smooth Cancellation
Check the statement first. Apple.com/bill or iTunes generally means Apple. Google Play generally means Google. DaVinci, HubX, or Stripe generally means the website.
Cancel 24 or more hours before renewal. Weekly app plans can bill again quickly.
Screenshot the plan name, price, and renewal date before you cancel. Screenshot the confirmation after.
If a cheap trial is running, cancel it in the store the same day you notice it. A trial can convert if you wait.
Do not rely on logging out, clearing cache, or deleting the app. Those steps do not stop auto-renewal.
Common Problems and Solutions
You cannot find DaVinci AI in Subscriptions.
You may have used a different Apple Account or Google account. Search email for “Apple,” “Google Play,” “DaVinci,” “HubX,” or “Stripe.” The receipt tells you who billed you.
You canceled on the website but Apple or Google still charged you.
The website cannot cancel a store plan. Open Settings or Google Play and cancel there too.
Support said the purchase is non-refundable.
That matches the public website rule after credits are used. You can still ask Apple or Google if they billed the charge.
A weekly plan renewed overnight.
Cancel now so the next cycle does not bill. Then request a refund from the store if the charge is very new and you barely used the app.
FAQs About Cancel DaVinci AI Subscription
Q: Does deleting the DaVinci AI app cancel my subscription?
No. Official policy says deleting the app does not cancel subscriptions. You still need to stop auto-renewal on the website or in Apple or Google billing.
Q: Where does a DaVinci AI recurring charge show up?
It typically shows as Apple, iTunes, Google Play, Stripe, HubX, or DaVinci. Match the statement text to the cancel path. The wrong path is the usual reason a charge continues.
Q: Can I get a refund after I unsubscribe?
Usually not for time already paid. Website help treats used-credit purchases as generally final. US first-purchase website requests may be considered within 3 calendar days if no credit was used. Apple or Google may review store refunds separately.
Q: How do I stop a free trial from becoming a paid plan?
Open Apple or Google subscriptions as soon as the trial appears. Cancel at least 24 hours before it ends. If you signed up on the website, use Plan, then Danger Zone, the same day.
Conclusion
You can cancel a DaVinci AI subscription on davinci.ai through Plan and Danger Zone, or in Apple and Google if the app store billed you. Deleting the app will not stop a recurring charge. Use the same payer that took the money, then save the end date.
Do the store or website steps today if a trial or weekly plan is close to renewal. Then check the next statement so one intro price does not turn into another bill.
Disclaimer: This article is general educational information based on publicly available DaVinci AI help pages, refund policy text, store listings, and common user reports at the time of writing. It is not financial or legal advice. Plans, prices, menus, and refund rules may vary. Contact DaVinci AI, Apple, Google, or your payment provider for help with your account.
